Senior Systems Engineer (Dynatrace)

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:

Leads observability projects that are focused on managing and maintaining optimum APM platform infrastructure performance, reliability, and security using SRE practices.

• Evaluate and consult on APM tool features & functionality.
• Understands and advocates for monitoring & observability standardization, governance and scalability.
• Automate monitoring onboarding, reporting, and auditing to reduce manual toil and achieve optional performance of the APM tools.
• Assists infrastructure & application teams with observability to ensure the health of their systems, improve performance, and provide availability to our customers.
• Coaches, reviews and delegates work to junior professionals.
• Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability. ​
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 – 6 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

• Dynatrace SaaS, Splunk, Splunk ITSI
• Understanding of Dynatrace Cloud integration – AWS & Azure
• Creating Dynatrace dashboards
• Onboarding new applications into Dynatrace using management zones, hosts groups, applications, synthetics
• Understanding of Dynatrace extensions
• Scripting using python or other scripting tools
• Automation experience using ansible
• Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System
• Experience with working in public cloud platforms like AWS and Azure
• Experience with building and operating highly scaled applications
• Experience with MongoDB; MySQL; Oracle Database Management System (DBMS); PL SQL; SQL (Programming Language)
• Experience with varying code repositories, auto deployments, branching with tools such as Gitlab, Bitbucket, Subversion
• Experience with IT service management tools such as Service Now, Atlassian, BMC

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Soft Skills:

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills

License/Certification:

• CISSP Certified Information Systems Security Professional preferred

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act