Product Manager - GenAI

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

A smarter store starts with smarter communication. Theatro, our user-friendly, voice-driven AI platform provides retail workers with real-time, discreet, and efficient communication — helping them stay safe and productive while delivering top-notch customer service.

Job Description

Motorola Solutions, Inc. is seeking a highly experienced and driven Senior Product Manager to lead the product management of our Generative AI-driven voice-based software solutions, including ideation, execution, and optimization within our Theatro organization. Theatro is a Dallas-based cutting-edge technology organization within MSI focused on leveraging GenAI to create innovative solutions for our Theatro SaaS platform that change how people interact with technology. We are on the forefront of developing Generative AI workflows, apps, and tools that help solve real-world problems, enabling new possibilities in creative industries, automation, and more. You will be a critical innovation leader within the Theatro product organization, responsible for deeply understanding user needs, market trends, and technological advancements to define and deliver innovative and impactful GenAI software workflow solutions. This role requires a strong technical acumen, an intellectually curious mindset, excellent communication skills, and a proven track record of successfully launching and scaling disruptive enterprise software solutions.

Responsibilities:

• Product Strategy & Vision: Define and articulate a clear and compelling innovative product vision, strategy, and roadmap for GenAI software workflow solutions, aligned with the overall company goals and market opportunities.

• Market & User Research: Stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning technologies. Identify emerging trends and opportunities in the AI space to shape product direction. Evaluate and integrate cutting-edge AI technologies into product offerings.

• Customer Engagement: Foster strong relationships with customer-facing teams and end-customers to understand critical use cases, pain points and direct feedback to validate our GenAI product roadmap and assumptions.

• Requirements Definition: Translate user needs, market insights, and technical capabilities into detailed and well-documented product requirements, user stories, and acceptance criteria.

• Prioritization & Backlog Management: Effectively prioritize solutions and initiatives based on business value, technical and financial feasibility, and user impact, maintaining a well-groomed solution backlog.

• Cross-Functional Collaboration: Work closely with engineering and data science teams to translate generative AI capabilities into tangible solutions.  Partner with UX/UI designers to create intuitive user interfaces for complex AI solutions.

• Product Development & Execution: Act as the product owner within agile development teams, actively participating in sprint planning, reviews, and retrospectives to ensure timely and high-quality delivery.

• Performance Monitoring & Analysis: Define and track key product metrics, analyze performance data, and identify areas for optimization and improvement.

• Stakeholder Management: Effectively communicate product vision, strategy, roadmap, and progress to internal and external stakeholders, including executive leadership.

• Mentorship & Leadership: Mentor and guide other product managers and customer-facing teams on the benefits and capabilities of GenAI solutions.

• Staying Current: Continuously stay informed about the latest GenAI technologies, industry trends, and best practices in product management.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Data Science, with a focus on AI or machine learning products. Master's degree preferred.

• 5+ years of progressive experience in product management, with a strong focus and interest in software products (SaaS, enterprise software, voice platform products, etc.) and a strong understanding of generative AI technologies, including deep learning models (e.g., GANs, transformers, diffusion models), NLP, and computer vision.

• Proven track record of successfully defining, launching, and scaling software products in a fast-paced environment.

• Experience in conversational UX design or familiarity with voice user interface design software (Voiceflow, Dialogue Flow)

• Familiarity with emerging Generative AI technologies, especially voice based solutions.

• Strong technical aptitude and the ability to effectively communicate with engineering teams on technical concepts.

• Excellent analytical and problem-solving skills, with the ability to interpret data and draw actionable insights.

• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across different teams and levels.   

• Strong business acumen and understanding of market dynamics, competitive landscapes, and revenue models for software products.

• Experience with user research methodologies and the ability to translate user insights into product requirements.

• Demonstrated ability to prioritize effectively and manage competing priorities.

• Experience with software tools (e.g., Visio, Figma, and AdobeXD).

Bonus Points:

• Experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch).

• Familiarity with data pipelines, model deployment, and cloud infrastructure.

• Background in generative content tools (e.g., image/video generation, text generation).

• Strong technical background with a working knowledge of AI development.

• Experience in solutions for frontline employees in retail, hospitality, manufacturing, etc.

• Experience with voice technologies or software workflow solutions

Target Base Salary Range: $90,000 - $144,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

Bachelor's degree in Computer Science, Engineering, Data Science or related field with a focus on AI or machine learning products.

5+ years of progressive experience in product management, with a strong focus and interest in software products (SaaS, enterprise software, voice platform products, etc.) and a strong understanding of generative AI technologies, including deep learning models (e.g., GANs, transformers, diffusion models), NLP, and computer vision.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.