Senior Data Management Associate

Hardship Level

D

Family Type

Family

Family Type

Family

Residential location (if applicable)

Grade

GS7

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2025-07-01

Deadline for Applications

July 1, 2025

Standard Job Description

Senior Data Management Associate

Organizational Setting and Work Relationships
The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
- Prepare regular database back-ups.
- Coordinate the data transfer of refugee records amongst camps.
- May be required to collect GIS data, update maps and undertake field trips to project sites.
- Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer databases.
- Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
- Compile data and interpret the statistics for various reports.
- Develop forms and tools for data collection and analysis.
- Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
- Decide on data recorded in the database.
- Decide on appropriate resolution to incidents.
- Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology Electronic Data Processing
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
Microsoft SQL Server (2005 or later) Certification. Knowledge of Microsoft Access. Completion of UNHCR learning programmes or specified training relevant to the functions of the position. Previous experience working with UN/UNHCR.

Functional Skills
IT-Computer Literacy
DM-Data collection methodologies
DM-Data Management
DM-Database Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

- Must have a minimum of 3 years proven hands on experience in managing the global distribution tool (GDT).

- Must have a minimum of 2 years proven experience in managing a team.

- Must have proven technical skill set required to operate GDT, including MS SQL server and Integration Services (SSIS), Designing and building reports using SQL Server Reporting Services (SSRS) with FetchXML, and generating statistics through R or other related applications.

- Prior experience with UNHCR’s corporate PRIMES tools, including proGres, the Biometric Identity Management System (BIMS), the Rapid Application of proGres (RApp), the Global Distribution Tool (GDT), and Cash-Assist, is highly desirable.

- Basic networking and IT-related knowledge is also encouraged.

- Must hold a Bachelor’s degree in one of the following fields:
• Computer Science
• Information Technology
• Data Science
• Statistics
• Information Systems

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:
 

Health hazards in the duty station include road crashes, work overload, natural disasters, mental health problems, substance use and abuse, heart disease, metabolic disease (diabetes), vector-borne disease, water and food-borne disease, SGBV, other infectious diseases and environmental hazards. Throughout the year, there are prevalent risks of malaria and dengue necessitating recommended vaccinations against Japanese Encephalitis and Diphtheria.

The General Threat Assessment in Cox’s Bazar is level 3 moderate. Given the current situation in the area, All UN official movements should be completed during daytime hours (Sunrise to sunset). All personnel should return to their homes before 2300 hours. Crowded local markets should be avoided. Security Clearance is required and can be requested via TRIP at https://dss.un.org. Requests for clearance should be submitted 7 days prior to travel.

Nature of Position:

The Senior Data Management Associate will work under the direct supervision of the Operational Data Management Officer (ODMO) within the Protection Section, Sub-Office Cox’s Bazar. In this role, the Associate will lead a team responsible for managing personal data of persons of concern to UNHCR and overseeing the core PRIMES applications. This includes advising on and monitoring data-related activities conducted using these applications, whether by UNHCR, partners, or the Government.

A key responsibility is ensuring the availability and functionality of PRIMES tools, including proGres, RApp, BIMS, Cash-Assist, and the Global Distribution Tool (GDT), at registration sites and distribution points in the refugee camps and on Bhasan Char. The Senior Data Management Associate will also coordinate with ICT and Field units to ensure GDT access for relevant partners, including IOM. Additionally, they will monitor the litigation team, guide members in GDT-based distribution data collection, and oversee the alignment of standard operating procedures related to GDT-based distributions.

The role also involves overseeing the design, generation, and analysis of population statistics, manifests, and beneficiary lists to support assistance delivery for UNHCR and its partners engaged in the refugee response. Strong experience in database systems, particularly relational databases, is essential, along with proficiency in building reports and queries using SQL Server Integration Services (SSIS). Prior experience with UNHCR’s corporate PRIMES tools, including proGres, the Biometric Identity Management System (BIMS), the Rapid Application of proGres (RApp), PRIMES Forms, the Global Distribution Tool (GDT), and Cash-Assist, is highly desirable. Basic networking and IT-related knowledge is also encouraged.
 

Living and Working Conditions:
 

Cox's Bazar is a beach city located in the southeastern corner of Bangladesh about 298 kilometres from Dhaka, the capital city.  Educational resources are limited, and international schools spanning primary to secondary levels are exclusively located in Dhaka. Health services are somewhat also limited in Cox's Bazar, with more reliable facilities accessible in Dhaka.  As a prominent tourist destination in Bangladesh, Cox's Bazar draws visitors due to its scenic location at the Bay of Bengal and its expansive beach stretching over 120km to the tip of the peninsula, with several hotels and restaurants.

The climate of Cox’s Bazar is mostly tropical monsoon: high temperatures, heavy rainfall, and generally excessive humidity, with distinct seasonal variations. The annual average temperature in Cox's Bazar is a maximum of 34.1 °C (92.2 °F) and a minimum of 22.0 °C (71.6 °F). Flights connecting Cox's Bazar to Dhaka operate daily. Flight from Dhaka to Cox’s Bazar takes one hour. The main airlines serving the airport are Biman Bangladesh Airlines, US-Bangla Airlines, Novoair and Air Astra. In addition, Banking facilities and ATMs are available in Cox's Bazar.

The workweek is from Sunday to Thursday and working hours are from 8:00 to 17:00hrs with one hour lunch break.  

 

Additional Qualifications

Skills

DM-Database Management, DM-Data collection methodologies, DM-Data Management, IT-Computer Literacy, Statistics

Education

Certifications

Electronic Data Processing - Other, Information Technology - Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Only Shortlisted candidates will be contacted for the Assessment Exercises for the recruitment of the position, which may include Written/Technical tests and/or Interviews, as applicable for recruitment of the position.

Functional clearance

This position doesn't require a functional clearance