Director of Digital Engineering

PODS is reimagining the moving business, and we are building an industry-leading digital experience to make moving easier, faster, and more customer-centric. Our goal is to create a platform that allows customers to quote, book, and manage their entire move online while supporting the internal tools and experimentation frameworks that power that experience. 

As the Director of Digital Engineering, you will lead the engineering strategy and execution across all digital customer experiences. You will work hand in hand with Product, UX, and Data Science teams to deliver performant, scalable solutions that make a measurable impact. This role will have high autonomy, executive visibility, and will play a key role in shaping PODS' long-term digital roadmap. You will report to the VP of Digital and lead a high-performing team focused on rapid iteration, A/B testing, and AI/ML-powered personalization.  

A DAY IN THE LIFE

• Lead a team of tech leads and engineers across multiple digital workstreams including discovery, booking, and post-booking 
• Partner with Product and UX to define and deliver test-and-learn roadmaps using robust A/B testing frameworks 
• Collaborate with Data Science to bring AI, ML, and LLM-powered experiences into production including personalization and decision support features 
• Make key architectural decisions to ensure our systems are scalable, secure, and maintainable 
• Build and sustain a high-performing engineering culture focused on speed, ownership, and learning 

RESPONSIBLIITES

• Own the technical vision and execution for PODS’ digital customer experiences across web and mobile platforms 
• Drive a culture of experimentation through A/B testing, rapid iteration, and continuous optimization 
• Oversee the design and implementation of AI and ML features including generative applications and personalization models 
• Ensure engineering excellence across code quality, system performance, security, and documentation
• Scale and develop an in-house engineering team while managing external technical partners as needed
• Shape quarterly and annual roadmaps in collaboration with Product, UX, and business stakeholders
• Partner with DevOps, Security, and Enterprise Architecture to ensure integration and compliance with enterprise standards
• Lead our approach to site reliability engineering, monitoring, and path to production

OUR TECH STACK

• Front-end: React, Next.js, TypeScript
• Back-end: Kotlin, Spring Boot, PostgreSQL
• Content Management: Contentstack
• Cloud and Infrastructure: Microsoft Azure (Kubernetes, Functions, Front Door)
• CRM and Data Platforms: Salesforce Marketing Cloud, Salesforce CDP
• Experimentation and Analytics: Split.io, Contentsquare
• AI and ML: Custom LLM applications, personalization models, generative AI features
• DevOps and Monitoring: Azure DevOps, ADO Pipelines, Datadog

BASIC QUALITIFACTIONS

• Bachelor’s degree in Computer Science, Engineering, or related field
• 10+ years of experience in software engineering with at least 5 years in engineering leadership roles
• Proven success delivering large-scale digital platforms using modern, cloud-native architecture (preferably Azure)
• Expertise in A/B testing, experimentation platforms, and conversion rate optimization
• Strong understanding of AI and ML concepts with experience in applying them to customer-facing applications
• Hands-on experience with modern development frameworks and technologies including React and Kotlin 
• Excellent communication and collaboration skills across technical and business teams 
• Demonstrated ability to scale engineering organizations in high-growth environments 

PREFFERED QUALIFICATIONS

• Master’s degree or MBA 
• Experience modernizing legacy systems and leading end-to-end digital transformation efforts 
• Familiarity with personalization and intelligent automation solutions 
• Experience in site reliability, CI/CD pipelines, observability, and production readiness 
• Understanding of digital security and compliance in consumer technology environments 

PHYSICAL REQUIREMENTS 

• Ability to sit at a desk and use a computer for up to 8 hours a day; ability to use hands and fingers to type on a keyboard and use a mouse to navigate; Vision sufficient to view small details on a computer monitor 
• Ability to stand and walk up to 3 hours a day 
• Ability to hear and verbally communicate using a telephone handset and/or connected headset device 

WORKING CONDITIONS 

• Regular business hours.  Some additional hours may be required. 
• Travel requirements: Negligible 
• Climate-controlled office environment during normal business hours. 
• Regular attendance and punctuality required 
• May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy 

DISCLAIMER 

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.  

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law. 

It is essential for us to work in an atmosphere of friendly cooperation; it is your responsibility to:

• Ask your direct supervisor for an explanation of anything you do not understand. 
• Attend Orientation class and any required training sessions. 
• Read your job description and Associate Handbook; sign the required acknowledgement documents and return to HR. 
• Ask any questions about these items as well as any information given to you at meetings and through individual or group instructions, which will assist your understanding of this position.

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