Data Analyst II, Claims WFM

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Workforce Management Reporting Analyst to join our team and help drive our reporting and analytics functions!

Location: Across Canada

What you’ll do here:

• Manage requests and responds to inquiries on the WFM reporting suite

• Develop, update, and maintain the WFM Reporting Suite

• Ensure the accuracy, integrity, and timeliness of all reports

• Understand WFM processes and concepts to create effective and efficient reports

• Utilize coding skills and tools such as Snowflake and Data Room to manage and analyze data

• Analyze report data to identify trends, anomalies, and areas for improvement

• Create and present reports to managers, directors, and VP-level stakeholders

• Automate reporting processes to improve efficiency and reduce manual effort

What you bring to the table:

• University degree or college diploma (business, math, statistics, economics, computer science, engineering) or equivalent combination of education and experience

• 2-4 years’ experience in a reporting or analytics role within a workforce management context

• Knowledge of Database management and ability to code and use tools such as Snowflake

• Strong knowledge of reporting tools and software (e.g., Excel, Tableau, Power BI, Data Room, SQL)

• Advanced proficiency in Excel, including pivot tables, data analysis, macros, and automation techniques

• Ability to translate complex data into clear, actionable insights for non-technical stakeholders

• Excellent attention to detail and a commitment to data accuracy

• Strong written and verbal communication skills

• Effective time management and organizational skills

• Team-oriented with a proactive approach to improving reporting processes

• No Canadian work experience required but must have authorization to work in Canada

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.