Sales Operations Data Analyst

Sales Operations Data Analyst
Location: Mexico City (Hybrid)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Sales Operations Data Analyst supporting the US Vision Care Commercial Operations team, you will be trusted to drive sales force effectiveness through data, analytics, and business insights at our Mexico City office (hybrid).

IN THIS ROLE, A TYPICAL DAY WILL INCLUDE:

• Analyzing business and technical processes to develop and improve business information systems, considering data flow, system configuration, reporting, and documentation.
• Drafting and documenting processes and development procedures.
• Supporting and managing CRM and Commercial Excellence system projects, including upgrades, training, testing, and coordination.
• Partnering with business and technology stakeholders to gather requirements, perform system testing, and implement technical controls.
• Proposing solutions that align with business objectives.
• Ensuring data integration and reporting in collaboration with the Automation and Analytics team, including sample accountability.
• Representing business needs in the development of technology solutions and system enhancements.
• Supporting salesforce administrative functions such as territory alignment and performance monitoring.

WHAT YOU’LL BRING TO ALCON:

Minimum Requirements:

• Bachelor’s degree in a related field
• 2–4 years of hands-on experience with data and analytics
• Proficiency in Excel and SQL
• Strong organizational, interpersonal, and communication skills (both written and verbal)
• Analytical and problem-solving mindset
• Ability to work in fast-paced, multicultural, and cross-functional teams
• High learning agility and comfort with ambiguity

Additional Qualifications:

• Previous experience in Operations
• Strong background in systems and technology
• Familiarity with tools such as AWS Athena, Alteryx, Tableau, and Python
• Intermediate-level data science or statistical analysis skills

HOW YOU CAN THRIVE AT ALCON:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Be part of a global company dedicated to innovation and growth in eye care

Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.