Principal PMT - Tech, Alexa AI

We are seeking an exceptional Principal Product Manager Technical to join our Alexa AI Product team, where you will be at the forefront of revolutionizing conversational AI. As part of the team responsible for Alexa+, you will lead the development of innovative products and technologies powered by Large Language Models (LLMs) and Generative AI. This role offers an unique opportunity to shape the future of AI-driven personaliztion for millions of Alexa customers . You will collaborate with world-class Scientists, Engineers, and cross-functional teams to translate complex technical capabilities into delightful customer experiences. The position requires a blend of technical depth, product intuition, and strategic thinking to drive innovation in conversational AI.


Key job responsibilities
• Drive product strategy and roadmap for key components of Alexa+'s conversational AI platform, ensuring alignment with business goals and customer needs
• Partner with Science and Engineering teams across time zones (US, EU, IN) to define and prioritize technical requirements for new AI features and capabilities
• Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements
• Own horizontal customer experiences, such as Responsible AI and Named Entity Resolution; develop and track success metrics, conducting data analysis to measure product performance and identify areas for improvement
• Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces
• Build strong partnerships with stakeholders across Amazon, including Science, Engineering, Design, Business Development, and Legal teams
• Present product vision to senior executives (VP+ audience) and drive cross-organizational alignment to deliver a delightful product to customers
• Drive technical decisions that balance customer experience, technical feasibility, and business requirements
• Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities

A day in the life
The ideal PM will be able to deeply understand technical proposals from the team as well as the customer needs - both end customers and Alexa developers. They will be able to challenge the team on simplifiers and delivery of value to customers. They will also have background in personalizing ML services for end customers.

Basic Qualifications

- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
- 7+ years of product or program management, product marketing, business development or technology experience
- Strong technical background and proven track record of delivering complex technical products at scale
- Excellence in written and verbal communication, with ability to translate technical concepts for various audiences
- Strong analytical and problem-solving skills with data-driven decision making
- Experience working with technical teams and managing complex stakeholder relationships.

Preferred Qualifications

- Experience with conversational AI or voice-based products
- Experience with personalizing GenAI outputs for end customers.
- Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs
- Track record of innovation with 0 to 1 product development.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.