Digital Data Manager

The Digital Data Manager is a subject matter expert on data that is collected and used in the digitally enabled customer facing ecosystems. 

Job Responsibilities: 

• Works closely with experience design, business execution, digital analytics, and digital technology stakeholders to design, specify, and perform quality testing for data created in the client's digital customer experiences. 

• Participant in the software development and experience authoring life cycle of the client's digital experiences. 

• Expert in the technologies used to manage digital customer data for segmentation and for analytics. 

• Need to understand the first and third party data required to describe the customer and the customer's activities across their interactions with the company for purposes of segmentation definition to enable contextual marketing and personalization. 

• Defines data collection activities for projects that create or modify customer facing digital experiences, including app and web. This includes analysis of what needs to be measured; definition of new metrics and dimensions including prescribing values for those metrics and dimensions; creation of technical documentation for developers and authors to enable the collection of data; and execution of quality assurance activities to validate that the data is being produced and captured per the design. 

Knowledge, Skills, and Abilities: 

• Strong writing skills including the ability to write Analytics requirements concisely and clearly for audiences ranging from business stakeholders to technical developers. 

• Ability to prioritize work to meet deadlines and be simultaneously customer oriented and process oriented. 

• Possesses demonstrable analytical skills with ability to identify/analyze/synthesize business needs into business requirements and can then translate those business requirements into technical data collection requirements for developers. 

Company Overview:
Blue Acorn iCi, an Infosys company, is a leading digital customer experience company combining analytics, e-commerce, content management, and Experience Driven Commerce services. We bring together engineers, data scientists, commerce experts, designers, and strategists to create seamless, scalable customer experiences. 

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. Through our integrated capabilities and unmatched expertise, we make content and commerce more effective for legacy brands and digital natives alike—including Le Creuset, Casper, Bluemercury, Charter, Lovesac, and Panera.

Join our incredible team as we successfully deliver extraordinary digital experiences. We are truly a one-of-a-kind company!

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.

California applicants: Please click here for CCPA disclosures.