Business Process & Data Analyst

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of Vacancies: 1
Site: Toronto General Hospital; There is occasional travel associated with this position between UHN hospital sites in the downtown Toronto core
Department: UHN Data & Analytics
Reports to: Manager, Data & Analytics
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: July 4, 2025

Position Summary

UHN Data & Analytics supports UHN’s growing demand for data and data-driven insights, and helps TeamUHN ensure the needs of the patients come first.  Our collective goal is to enable UHN in transformative, measurable and data-informed healthcare improvement.

Within UHN Data & Analytics, the Data Strategy, Governance & Analytics Team seeks to improve UHN’s understanding of its data as a competitive differentiator, and enable UHN to become a data-driven and insight-enabled learning health system that effectively manages and drives value from its data assets.

The Team is also responsible for establishing organizational data governance, advancing data literacy, and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.

The Business Process & Data Analyst plays a critical role in implementing strategic initiatives and sustaining operational processes that unlock the value of UHN's data assets. 

Duties

• Research and incorporate trends, best practices, and literature into impactful and innovative solutions
• Plan and conduct requirements gathering, workflow/data mapping, and application testing
• Support project scoping, scheduling, monitoring, risk assessment, and stakeholder engagement
• Determine business insights through the collection, assessment, and analysis of complex organizational data
• Proactively recommend options to address problems and opportunities on projects and the team
• Produce high quality documentation and deliverables
• Understand and align with organizational strategy and guidance
• Learn new tools and techniques relevant to project and operational tasks, including project management, change management, business analysis, data analysis, data governance, and data literacy
• Lead projects of low risk and small scope

Qualifications

• An Undergraduate Degree in Health Informatics, Industrial Engineering, Business, or a related field
• 1-2 years of related industry experience in program management (planning, implementation, risk assessment, documentation, and benefits realization)
• Excellent facilitation, inter-personal, and written/oral communications skills
• Excellent analytical, prioritization, and organization skills
• Ability to work independently on multiple ongoing priorities successfully in a fast-paced environment
• Advanced proficiency in the Microsoft Office suite (Outlook, Visio, Project, PowerPoint, Word, Excel, and SharePoint)

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.