Principal Software Engineer, Network Tooling

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? If so, then we want you on our team!

Zayo is seeking a talented Principal Software Engineer, Network Tooling to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure.

Responsibilities:

• Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting.

• Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline information gathering, internal communication, and communication with customers.

• Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets.

• Refactor and consolidate existing tools into a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done.

• Collaborate with cross-functional teams (DevOps, Security, SRE) to ensure security and optimal application performance.

• Own new features through the project lifecycle, working collaboratively with a team of software developers to ensure timely delivery of high-quality software solutions.

• Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization.

• Serve as a technical leader and subject matter expert, providing guidance, documentation and mentorship to fellow software developers. This may involve leading architectural discussions, identifying and championing technology and process improvements, and generally lifting up the rest of the team.

Qualifications:

• Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience.)

• Minimum of ten (10) years of experience in software development with a variety of languages such as Python, Javascript, React, SQL, and GraphQL.

• Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle.

• Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies.

• Demonstrated experience with network automation and scripting technologies (Python, Ansible, Terraform.)

• Practiced in both building and integrating with RESTful APIs.

• Experience with async processing and message bus communications (RabbitMQ, Kafka.)

• Experience creating and executing automated software testing.

• Strong abilities on the Linux command line, working with various flavors of Linux and Docker/Kubernetes.

• Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems.

• Proficient at using Git for code management, review and CI/CD deployment.

• A passion for tackling complex problems and combining technical and process solutions.

• Previous experience delivering, maintaining and promoting a production software product.

• The ability to work closely with, gather requirements from and ensure satisfaction of product stakeholders.

• Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Microsoft 365, Zoom, etc.

Preferred Qualifications:

• Experience implementing Machine Learning technologies (TensorFlow, PyTorch, etc.)

• Experience with various Inventory systems (Netbox, Nautobot, MetaSolv.)

• Experience working with various network device vendors (via API or Netconf) including Juniper, Nokia, Infinera, Ciena, Fujitsu and Cisco.

• Command-Line experience with networking equipment (Juniper, Nokia, etc.)

• Experience with various network orchestration platforms, such as Ciena Blue Planet MDSO, Cisco NSO, or others.

• Experience with monitoring platforms such as SevOne, Assure1, and Nagios.

• Certifications such as CCIE, JNCIP, or other networking certifications.

• Experience with Perl or additional programming languages.

Estimated Base Salary Range: $114,900 - $164,200 USD/annually.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.