Product Specialist-Personal Lines

As one of the largest mutual insurance companies in the US, Sentry is committed to a variety of business and consumer needs. Sentry offers industry As one of the largest mutual insurance companies in the US, Sentry is committed to a variety of business and consumer needs. Sentry offers industry leading protection for personal auto and motorcycle customers through its Dairyland® and The General® brands. Our Auto products insure consumers that have challenges obtaining insurance through other carriers. The Cycle product focuses on protecting those passionate about motorcycles.

We are seeking a Product Specialist to join our Personal Lines Direct to Consumer team to lead the analysis, development and implementation of Personal Lines products. This includes evaluation of pricing, underwriting, marketing, competitor research, customer satisfaction and customer acquisition initiatives.

Based on qualifications and experience, this position can be filled as a Product Specialist or Product Specialist Senior.

What You’ll Do

As a Product Specialist, you will:

• Conduct statistical analyses and research that leads to influencing business decisions as it relates to our direct-to-consumer business. This may include such areas as financial performance, advertising effectiveness, rate of return, market penetration, retention, closing ratios, claim trends, state profitability, competitor monitoring, and sales.

• Create and modify, as needed, standard reports as well as customized analysis in support of meeting business unit targets.

• Collaborate closely with in house sales center to develop and produce reports to maximize call center efficiency.

• Evaluate the impact of program and process changes in key metrics such as expense management, profit, production, retention and customer satisfaction.

• Develop tools and methods to monitor and evaluate financial impacts of acquisition activity.

• Prepare, forecast, and analyze trends in such areas as new business production, retention, loss ratios, general business conditions, and other related areas.

• Collect, create and disseminate data, perform analyses and prepare recommendations related to the external insurance operations environment, marketing trends, including industry developments, trends and emerging markets.

• Work with external lead vendors to maximize digital marketing efforts to ensure we are meeting our allowable cost per acquisition by product and brand.

What it Takes

• A Bachelor's Degree in Computer Science, Data Analytics, Finance, Math, Statistics, Actuarial Science or Economics is preferred. Graduate degree highly desired.

• 0-3+ years related work experience, preferably in the P&C Insurance industry.

• Demonstrated leadership, problem solving, and analytical skills with proven ability to effectively communicate, develop relationships, and make data driven decisions.

• Strong computer skills in MS Office with emphasis in Microsoft Excel.

• Basic knowledge of data analysis tools, such as Python, R, SAS, SQL and Tableau.

• Basic knowledge of Google Analytics.

• Ability to work independently as well as with others in a team environment.

• Ability to effectively communicate findings in written, verbal and visual presentations.

• Ability to think creatively and demonstrate curiosity in the review of products/data.

• Ability to adapt to changing business environment, receptive to feedback and willingness to learn.

What You’ll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.

• Generous Paid-Time Off plan for you to enjoy time out of the office.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.

• Extensive Work-Life Resources to lend a helping hand.

• Sentry Foundation gift matching program to encourage charitable giving.

• Continue your education and career development through Sentry University (SentryU).

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Casey Van Der Geest

Casey.VanDerGeest@sentry.com 

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.