Associate Director, Commercial & Medical Omnichannel Systems

Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers.  The company’s R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. 

The Opportunity:

Revolution Medicines is seeking a strategic and experienced technology leader to join the Information Sciences (IS) team as Associate Director, Commercial & Medical Omnichannel Systems. In this role, you will lead the enterprise enablement, scalability, and governance of marketing automation and orchestration platforms supporting our Commercial and Medical Affairs organizations.

As a key partner to cross-functional leadership, you will translate omnichannel strategy into integrated platform capabilities and customer experiences that span digital and in-person touchpoints. This includes driving long-term system roadmaps, leading internal and external teams, and ensuring compliant, data-driven engagement. You will also play a critical role in enabling successful oncology product launches by operationalizing core digital capabilities that support field effectiveness, customer segmentation, and content delivery.

This role has direct oversight of team members, vendor partnerships, platform governance, and strategic planning input across relevant business functions.

Key Responsibilities:

• Platform Leadership & Strategy Execution

  • Lead the strategic planning, implementation, and scalability of omnichannel marketing technologies (e.g., Salesforce Marketing Cloud, Veeva, Adobe Campaign).

  • Translate Commercial and Medical Affairs engagement strategy into technical system capabilities that support launch readiness, HCP experience, and field enablement.

  • Partner with stakeholders to define platform roadmaps, business priorities, and cross-functional implementation timelines.

• Cross-Functional Enablement & Governance

  • Serve as a systems leader within cross-functional governance bodies (e.g., Omnichannel Council, Launch Excellence Teams).

  • Ensure alignment between field, digital, data, legal, and regulatory teams to support compliant customer journeys and content orchestration.

  • Contribute to enterprise-wide omnichannel frameworks, including business process design, content workflows, consent management, and audience activation.

• Team & Vendor Oversight

  • Manage a team of internal platform administrators, campaign operations staff, and/or implementation specialists.

  • Lead strategic oversight of external vendors and technology partners, ensuring scalable delivery of integrated omnichannel solutions.

  • Oversee platform operations budget and resource allocation aligned to launch plans and enterprise readiness goals.

• System Integration & Innovation

  • Drive integration of CRM systems (e.g., Salesforce, Veeva) with marketing platforms to enable personalized and measurable HCP engagement.

  • Guide development and optimization of next-best-action frameworks, segmentation models, and data feeds (e.g., CDPs, AI/ML enrichment).

  • Identify emerging technologies and innovative approaches to enhance cross-channel engagement and enterprise analytics maturity.

• Compliance, Training & Support

  • Ensure compliance with healthcare regulations (e.g., consent, data privacy, FDA guidance) across all platform activities.

  • Deliver training and onboarding for business partners and agency collaborators to drive effective use of systems and tools.

  • Own documentation and change management processes that support long-term operational scalability.

Required Skills, Experience and Education:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Digital Marketing); advanced degree or PMP certification preferred.

• Minimum 8+ years of experience in marketing automation, orchestration platforms, and CRM integration within pharma/biotech settings.

• 2+ years of experience managing internal teams and/or external vendors in a matrixed, cross-functional environment.

• Deep knowledge of Salesforce Marketing Cloud, Marketo, Adobe Campaign, or similar enterprise platforms.

• Expertise in customer segmentation, identity resolution, consent frameworks, and omnichannel analytics.

• Demonstrated ability to translate business strategy into scalable technical solutions.

• Excellent stakeholder engagement and communication skills with the ability to influence at multiple organizational levels.

• Strong project and vendor management skills, including RFP leadership and roadmap planning.

• Experience working in commercial launch environments, ideally within oncology or precision medicine.

Preferred Skills:

• Experience supporting both Commercial and Medical Affairs teams with omnichannel technologies.

• Experience with Veeva Vault, Veeva CRM, or other life sciences content management systems.

• Familiarity with emerging technologies (e.g., AI, ML, next-best-action) and how they enhance omnichannel impact.

• Proven track record of driving platform adoption, standardization, and enterprise governance frameworks.

• Experience leading change management and scalable training initiatives.

The base salary range for this full-time position is $180,000 to $225,000 for candidates working onsite at our headquarters in Redwood City, CA. The range displayed on each job posting is intended to be the salary for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. 

Our salary ranges are determined by role, level, and location. Individual pay is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training.  Please note that base salary is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities.

Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status.

Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com.

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