Clerk Data Analysis ROI

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Clerk Data Analysis ROI

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Health Information Management-Cleveland Clinic Akron General

                      

Job Code

AK9914

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

USW Bid Period: 06/10/25 - 06/17/25

                         

Job Details

Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Through providing the communities in and around Summit County with top-quality patient care, Akron General earned the No. 1 hospital ranking in Akron and the No. 7 hospital ranking in Ohio, according to the U.S. News & World Report. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.    

As the Clerk Data Analysis Release of Information (ROI), you will be responsible for performing various duties concerning the release of medical information to healthcare facilities, physicians, attorneys, third party payers, insurance companies, government officials and others. You will answer all subpoenas and court orders, make court appearances as required, and maintain information related to everything mentioned previously in the electronic medical records system (ChartMaxx). 

 

A caregiver in this position works days from 8:00AM—4:30PM. 

 

A caregiver who excels in this role will:   

• Release information for continuity of care, medical-legal purposes and for review in accordance with federal, state and local laws, ensuring confidentiality. 

• Prepare copies of medical records for release including but not limited to health care facilities, physicians, attorneys, third party payors and insurance companies. 

• Utilize various computer programs to retrieve, print, send, maintain and track the release of confidential health information (HIS, Intranet, ChartMaxx, etc.). 

• Act as receptionist for the Health Information Department, assisting, handling, and directing inquiries in response to requests. 

• Verify, complete, certify and deliver court documents in response to subpoenas and court orders. 

• Receive, process and respond to all patient requests for amendments of their medical records. 

• Send invoices, receive processes, post payments and make deposits of all cash and checks received in ROI as related to copy fees for records. 

• Assist patients, physicians, ancillary personnel and other departments with questions and concerns about release of confidential information. 

 

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED 

• Knowledge of Windows, EPIC, Microsoft Office and electronic medical records systems (e.g. ChartMaxx) 

• Knowledge of basic medical terminology 

• One year of experience in a hospital medical records department 

 

Preferred qualifications for the ideal future caregiver include:   

• Associate’s Degree in Business 

• Customer service experience 

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

 

Physical Requirements:

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities