Data Analyst, Program Operations

Location: Eastern or Central Time Zone Required (D.C., Maryland, Virginia Preferred) (Remote – Home Office with occasional travel) 

 

Job Description: 

To support our growth, we are currently seeking a Data Analyst for our Utility Programs and Services division to manage database and reporting work in the Mid-Atlantic. The Data Analyst will be part of the Mid-Atlantic Operations team, a cross-functional team of program management, outreach, technical and marketing personnel. 

 

Candidate will assist in the implementation of utility energy efficiency programs in both the Residential and Commercial & Industrial sectors. The Data Analyst will serve as the data scientist for multiple utility clients in the Mid-Atlantic and provide expertise as needed across the contracted program portfolios. Additionally, the Data Analyst will develop program performance forecasts, both short and long term.  

 

Key Responsibilities: 

Data Coordination and Analysis – 85% 

• Lead coordination with implementation team on procuring data that will be used in forecasts 

• Manage the daily maintenance of databases, utilized by the program implementation team, to ensure data integrity 

• Prepare reports to accurately describe activities in the field and to monitor progress towards program goals on customer participation and the completion of eligible projects 

• Closely track multiple program budgets and program spend rates 

• Utilize historic data and simulations to project annual program participation 

• Ensure that the programs are performing as expected, and explain forecasted variances to leadership 

• Collaborate with program managers to ensure all activities related to quality program delivery are executed 

• Maintain and update shared files, resources, and program documents to ensure all program staff have access to the latest versions of materials 

• Support quarterly and semi-annual reporting for multiple clients across the Mid-Atlantic 

• Identify opportunities to optimize forecasting models, program database and budget accruals 

• Track KPI reports and accurately report progress toward KPI goals on a monthly basis 

 

Business Analysis – 15% 

• Maintain business workflow documents 

• Work with IT and reporting teams to improve database systems and architecture 

 

Basic Qualifications: 

• Bachelor’s Degree (Business, Information Technology, Mathematics, Statistics, Economics, or related subject preferred but not required) and 2+ years of relevant experience; OR Master's Degree (Environmental/Energy Policy, Business, Information Technology, Mathematics, Statistics, Economics, or related subject preferred but not required)

Preferred Skills/Experience: 

• SQL and database experience 

• Experience with statistics and related software (R, SPSS, STATA, EViews, Python, SAS) 

• Sound business ethics, including the protection of proprietary and confidential information 

• Ability to work with all levels of internal staff, as well as outside clients  

• Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude 

• Strong project management skills 
• Outstanding analytical skills and attention to detail
• Outstanding analytical skills and attention to detail 
• Advanced MS Excel experience and skills 
• Advanced data visualization skills including experience with PowerBI or Tableau 
• Excellent verbal, interpersonal, and written communication skills 
• Timeliness and strong work ethic 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$66,730.00 - $113,440.00

DC Remote Office (DC99)