Lead Fraud Risk Data Analyst

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
This senior role of fraud analytics is responsible for designing unique analytic approaches to detect, assess, and mitigate fraud risk. You will help analyze the effectiveness of our day-to-day fraud policy and rules in our fraud systems. You will analyze large amounts of account and transaction data to build actionable insights to derive the methods to identify fraud risk, reduce friction and enhance experience on money movement. This role requires critical thinking and analytical savviness to work in a fast-paced environment but can be a rewarding opportunity to help bring a secured banking experience.

What you'll be doing

• Develop new data driven rules that optimize decisioning performance between member experience and fraud prevention.
• Develop data insights to help understand customers’ banking behavior and preferences.
• Develop personalized segmentations and micro-segmentation to identify customers based on their fraud risk, banking behaviorals, and value.
• Work with external fraud prevention vendors to optimize their performance and assist in maintaining, design and implementation of existing and new fraud detection tools
• Aggregate and analyze internal and external risk datasets to understand performance of fraud decisioning and granular performance of multiple decision methods
• Find insights from risk data sets to improve fraud strategies and rules
• Participate in regular review of activities involving different fraud topologies
• Able to lead fraud/risk investigations for both simple and complex cases to successful conclusions and mark false positives and false negative cases
• Complete investigation of customers and transactions flagged by the Bank's automated monitoring system(s), manual reports, and/or referrals
• Define, implement, and manage rule rationalization and governance process 
• Manage responsibilities for 1-2 junior analysts, help with prioritization, and review work

You'll bring the following required skills and experiences

• 10+ years of fraud or risk experience focused on the risk strategy and risk analytics in financial services, insurance, and healthcare industries. FinTech or start-up experience is a plus.
• 8+ years of data analytics experience with hands-on SQL and python coding is a plus 
• 3+ years of experience in Tableau (and other BI tools).
• 2+ years of experience analyzing data with statistical approaches with python (e.g. in Jupyter notebook): for example, clustering analysis, decision trees, linear regression, logistic regression, correlation analysis.
• 1+ years of hands-on use of AWS (e.g. S3, EC2, EMR, Athena, SageMaker and more) is a plus.
• Strong knowledge of financial products, including ACH, RDC, debit cards, credit cards, P2P, lending products, and deposit accounts
• Knowledge of fraud management systems such as Falcon, RSM, JackHenry, Iovation, Threat metrics, Verafin, etc
• Deep understanding of the financial fraud space
• Experience creating and optimizing fraud prevention rules and strategies
• Coaching and mentoring other analysts
• Cross-functional stakeholder management, working with engineers, product, operations, and data science

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!
About VaroVaro launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 
As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.
Learn more about Varo by following us:Facebook - https://www.facebook.com/varomoneyInstagram - www.instagram.com/varobankLinkedIn - https://www.linkedin.com/company/varobank
Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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