IN Senior Associate Servicenow ITRA Advisory Pune / Mumbai

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Risk

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.

Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:

Skill Set: Experience in developing and implementing applications in ServiceNow having delivered atleast two to three implementations of Integrated Risk Management (IRM) module in the ServiceNow platform including having worked on CMDB, Discovery, SecOps and VR implementation projects LOS: Advisory Locations: Pune and Mumbai Travel Requirements: 30-40 % (on project requirements) About Us Business Risk Consulting (BRC) team in our Advisory line of service helps our clients to achieve value from IT by bringing implementation and consulting experts to work proactively with them. We provide business-focused and independent services around client issues. A key part of this unique team is the GRC team. Due to unprecedented market demand, we now have several opportunities at various levels to play a key client facing role in this area.   The GRC team works with the clients to provide advisory services on how best to design, test, implement, stabilize and optimize GRC technology implementations to solve complex problems for our clients. With this we provide insights to our clients to enable them to maximize the benefit of the technology, improve effectiveness and quality, and for better management of their risks and controls landscape. Your Role Our growing GRC Technology practice is a blend of experts with a broad range of skills offering specialized services to our key clients including development of business cases, technology roadmaps, tooling selections and implementations of GRC technology solutions. As a part of this team, we are looking for an ambitious and motivated individual who will play a key role in supporting the growth of our GRC technology team by leading technical implementations and managing the teams. As part of this team, you will offer GRC technical subject matter expertise (SME) on client engagements working directly with the client and our internal staff. You'll help clients develop a technology enabled solution for a consistent, coordinated, and sustainable strategy for their risk and compliance activities. This role will offer opportunities to learn and develop while working alongside senior managers and directors supporting in the business development activities and developing the junior staff. The role involves applying your knowledge on the deliveries including: · Technical subject matter expertise on the GRC technical implementations on the clients in Manufacturing, Technology or Financial Services sectors including others.

· Strong proven technical ServiceNow development experience of having worked on standard OOB and custom ServiceNow IRM solution capabilities. · Good understanding of core GRC concepts, such as Risks, Controls, Policies, and Audits while be able to present solutions to complex client problems while working on large technology implementations, client presentations and management of key stakeholders · Demonstrates technical understanding through experience of implementing RCMs, workflows, surveys, policies, and security roles through configurations for automation of controls design effectiveness, operational effectiveness, self-assessment and through continuous controls monitoring using one of more GRC technology solutions · Supporting senior managers and directors while developing client proposals and project plans

Responsibilities:

Our growing GRC Technology practice is a blend of experts with a broad range of skills offering specialised services to our key clients including development of business cases, technology roadmaps, tooling selections and implementations of GRC technology solutions. As a part of this team, we are looking for an ambitious and motivated individual who will play a key role in supporting the growth of our GRC technology team by leading technical implementations and managing the teams. As part of this team, you will offer GRC technical subject matter expertise (SME) on client engagements working directly with the client and our internal staff. You'll help clients develop a technology enabled solution for a consistent, coordinated, and sustainable strategy for their risk and compliance activities. This role will offer opportunities to learn and develop while working alongside senior managers and directors supporting in the business development activities and developing the junior staff.  • Setup/ orchestrate a test lab for simulating real-world attacks and be able to create an experience center for clients • • Contribute to the firm’s overall Cybersecurity practice priorities and aspirations

Mandatory skill sets:

· Must have delivered or led atleast two-three ServiceNow IRM implementations including Policy and Compliance such Policies, Policy exceptions, Control Objectives, Authority Documents, Risk Assessments & Advanced Risk Management, Controls Testing and Monitoring.

· Proven experience of implementing / configuring Business Continuity and Third-Party Risk Management in ServiceNow, including vendors / third-party integrations, integrations with external databases such as RiskLens, BitSight and UCF and others. · Strong hands-on in basic ServiceNow platform administration, Business Rules, Script Includes, ACLs, and other server-side scripting, Custom Forms / Apps, Data Validations, Service Catalog and Transform Maps / Import Sets etc. · Proficient in ServiceNow scripting languages (JavaScript, Glide, Jelly) and experience with ServiceNow development tools (Studio, Flow Designer). · Hands-on in having worked on ServiceNow integrations with third party tools such as ServiceNow integration methods (REST, SOAP, MID Server) for connecting with other systems. Should have delivered atleast two integrations. · Should have handled discovery and managed discovery related issues/bugs. · Understanding of Identity Access Roles and Users management in GRC systems · Proven experience in development of Performance analytics, Indicators (Manual, Automated) reporting and dashboards · Must have developed atleast one or more AI / ML based automation use-cases across any module in the ServiceNow platform

Preferred skill sets:

· Experience of working with the Indian and International projects in a client facing role · Proven agility to operate across multiple technologies and projects while taking opportunities to learn and develop · Knowledge of performance of manual controls testing, gathering evidence, building documentation, and performing reviews

· Experience of software implementation lifecycle, demonstrated by having implemented at least one or more GRC technology solutions through the cycle of solution design, configuration, test, and enablement

Years of experience required:

4+ years

Education qualification:

CA / ICWA / CFA / MBA / Engineer (Engineer-MBA combination along with CISA and/or DISA certification shall be preferred) ServiceNow specific certifications such as: · CIS – Risk and Compliance · Certified Application Developer · Certified ServiceNow System Administrator · CIS – Integration Hub

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Chartered Accountant Diploma, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Governance, Risk, and Compliance (GRC)

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date