Senior AI/ML Engineer

Take the clearer route to smart career growth. At clearer.io, we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is straightforward yet powerful: to empower our partners with solutions that streamline their operations, foster customer trust, and drive sustainable growth. We’re not just about technology - we’re about making eCommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results. With fresh investment and rapid growth, this is the perfect time to join our journey. When you become part of clearer.io, you step into a role where your work truly matters. Here, you’ll have the opportunity to own your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way. If you’re ready to cut through the clutter and focus on what really matters in a dynamic eCommerce landscape, clearer.io is the place to grow, lead, and shape the future of online retail. Join us, and be part of a team that’s committed to making eCommerce clearer, more efficient, and more rewarding for everyone.
Your Impact: As a Senior AI/ML Engineer, you will be responsible for architecting and developing advanced AI/ML solutions that enhance user experience and business performance within our product portfolio. You will provide technical leadership in the design, deployment, and optimization of large-scale AI systems, ensuring efficiency, scalability, and reliability. You will mentor junior engineers, technically contribute to AI strategy, and work closely with stakeholders to define and execute AI initiatives that drive business growth. This is a 100% remote position based in Vietnam! We offer the flexibility to work from anywhere within Vietnam, ensuring seamless collaboration with our global teams.

What You’ll Do:

• Contribute to and technically lead the implementation of AI strategy for search, recommendations, and personalized experiences in e-commerce.
• Lead the development of LLM-based AI applications, such as technical support chatbots and AI assistants.
• Design and implement scalable, cloud-based AI solutions using AWS, Azure, or Google Cloud.
• Ensure model fairness, bias mitigation, and ethical AI practices.
• Architect ML pipelines with advanced monitoring and retraining mechanisms.
• Collaborate with cross-functional teams and stakeholders to define AI roadmaps.
• Mentor and provide technical guidance to AI/ML engineers.

What You’ll Bring:

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree in Computer Science, Engineering, or equivalent.
• Experience with e-commerce and with specific experience of Shopify a plus!
• Proven track record in deploying AI solutions at scale.
• Deep expertise in deep learning, NLP, LLMs.
• Strong cloud computing skills with AWS, Azure, or Google Cloud.
• Leadership experience in AI/ML projects.
• Excellent communication and mentorship skills.

Qualities:
• What other characteristics do we look for? Leadership for sure. Some of the attributes we appreciate include:
• Inquisitiveness
• Having pride in one’s work
• Tenacity: trying to work it out but knowing when to ask for help
• Follow-thru and dependability
• A strong belief in the team’s success
• Most importantly, friendly/kind/a good teammate
• Demonstrable examples of leading individuals/teams driving architectural direction, establishing best-practices and patterns

Why clearer.io?

• Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf.
• Purposeful progress: We harness our ingenuity to keep leveling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new.
• Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve. We ask ‘How can we help?’ striving always to make a meaningful impact.
• Always open: With transparency we simplify the complex, collaborate globally and empower everyone. We believe openness in our communication - with customers, partners, and team members - is essential for building strong relationships.

Clear Benefits:
• Join our 100% remote team based in Vietnam! We offer the flexibility to work from anywhere within Vietnam, ensuring seamless collaboration with our global teams.
• Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.
• Time Off: 20 days/year, in addition to Vietnam holidays.
• MacBook Provided.
• Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.
• Continuous Learning: Technical and general workshops, online resources.
• Health and Wellness Benefits: Generali Health Care, annual check-up, Wellbeing budget to support for classes promoting physical and mental health.
• International Exposure: Enhance expertise and English communication skills.

Be a part of clearer.io - where your expertise fuels real change in eCommerce. Come and join us- it’s clear we’re the place to be!