Data Analyst, Senior - Full Time - Hybrid

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Summary: 

The Senior Data Analyst will interpret complex data sets, develop actionable insights, and support data-driven decision-making across the organization. This role requires a deep understanding of data analysis techniques, strong proficiency in data visualization tools, and the ability to work collaboratively with various departments. The ideal candidate will have a proven track record of transforming data into strategic insights that drive business growth and operational efficiency.

Responsibilities:

• Analyze large and complex data sets to identify trends, patterns, and insights that support business objectives.
• Develop and implement data models, statistical analyses, and data mining techniques to inform strategic decision-making.
• Create and maintain dashboards, reports, and visualizations that communicate key metrics and insights to stakeholders.
• Utilize tools such as Tableau, Power BI, or similar platforms to present data in a clear and actionable format.
• Collaborate with business leaders, product teams, and other stakeholders to understand their data needs and provide insights that drive business strategy.
• Generate actionable recommendations based on data analysis to optimize processes, improve performance, and support business goals.
• Ensure data accuracy, consistency, and reliability by developing and implementing data quality checks and validation processes.
• Work with Data Governance teams to adhere to data standards and best practices across the organization.
• Partner with Data Engineers, Data Scientists, and other team members to ensure data infrastructure supports analytical needs.
• Provide analytical support to various departments, assisting with data-driven projects and initiatives.
• Conduct advanced statistical analyses, predictive modeling, and other data science techniques to uncover deeper insights and forecast future trends.
• Explore new analytical methodologies and tools to enhance the organization's analytical capabilities.
• Document analytical processes, methodologies, and key findings to ensure knowledge sharing and transparency.
• Present findings and recommendations to senior management and other stakeholders in a clear, concise, and actionable manner.
• Other duties as assigned

Education: 

• Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related field or equivalent combination of education and experience.

Travel: 

• Ability to travel as needed.

Experience: 

• Five years of experience in data analysis, business intelligence, or a related field.
• Proficiency in SQL and data visualization tools such as Tableau, Power BI, or similar platforms.
• Strong analytical and statistical skills with experience in data modeling, forecasting, and predictive analytics.
• Experience with data querying, data wrangling, and working with large data sets.
• Ability to translate complex data into clear and actionable insights for non-technical stakeholders.
• Excellent problem-solving skills with attention to detail and a strong focus on data accuracy.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Preferred: 

• Master’s degree.
• Experience in the healthcare industry or other regulated environments.
• Familiarity with programming languages such as Python or R for data analysis.
• Knowledge of data governance principles and best practices.
• Certification in data analysis, business intelligence, or related areas.

Maximum budgeted salary:

$108,000

Team Member Competencies:

• Understands role on the team and works to achieve goals to the best of your ability.
• Working within a team means there will be varying opinions and ideas. Active listening and thoughtfully responding to what your team member says.
• Take responsibility for your mistakes and look for solutions. Understand how your actions impact team.
• Provides assistance, information, or other support to others to build or maintain relationships.
• Maintaining a positive attitude. Tackle challenges as they come, and don’t let setbacks get you down.
• Gives honest and constructive feedback to other team members.
• When recognizing a problem, take action to solve it.
• Demonstrates and supports the organization's core values.

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

Our urgent care solutions include:

• Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results.
• Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment.
• Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don’t have to.
• Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients.
• Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses