Product Communications Lead, Industry and Enterprise

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

We're seeking a Product Communications Lead to drive our industry and enterprise communications across owned, earned, and social channels. In this role, you'll develop and execute comprehensive communications strategies that build trust, relevance, credibility, and favorability with enterprise decision-makers and industry leaders across multiple vertical markets, driving awareness, understanding, and adoption among C-suite executives, industry influencers, analysts, and the broader enterprise ecosystem. 

This is a high-impact role where you'll craft compelling narratives about Claude that resonate with enterprise audiences while building meaningful relationships across industry ecosystems. You'll be responsible for positioning Anthropic as the trusted AI partner for enterprise customers across healthcare, financial services, manufacturing, retail, and other key verticals.

Responsibilities:

• Drive comprehensive enterprise storytelling programs that showcase how Claude transforms business operations and drives ROI across industry verticals
• Create industry-specific product narratives that translate Claude's capabilities into relevant business outcomes for different enterprise segments
• Build and maintain relationships with enterprise and industry media including key industry publications, trade media, beat reporters, and broadcast outlets
• Build and maintain "new media" relationships across new media channels (e.g. YouTube, podcasts, content creators, etc.)
• Develop vertical-specific messaging for healthcare, financial services, manufacturing, retail, and other key enterprise sectors
• Lead product launch communications specifically tailored for enterprise audiences across all channels
• Build a spokesperson bench to bring greater relevance and credibility to enterprise and industry communities
• Support analyst relations with industry analysts (Gartner, Forrester, IDC, etc.)
• Establish thought leadership presence at major industry conferences and enterprise events
• Help manage Cloud partner relationships with Anthropic’s largest partners

Target Audiences

• Enterprise decision makers, CEOs, CISOs, IT leaders, industry executives
• Industry analysts, trade publications, vertical media and content creators
• Industry associations, compliance officers

Media & Channels

• Vertical industry media across healthcare, financial services, manufacturing, and other key sectors
• Trade publications serving specific enterprise sectors and industries
• Business and technology media with enterprise and C-suite audiences

• Social media program development to key spokespeople
• Industry event strategy including major enterprise conferences, trade shows, and vertical industry events

You may be a good fit if you:

• 8+ years in enterprise communications with demonstrated success in B2B technology companies and proven track record building and scaling industry communications programs across multiple vertical markets
• “New media” and influence strategy experience identifying and building relationships with content creators, influencers, and industry tastemakers
• Vertical industry expertise in key sectors such as healthcare, fintech, manufacturing, legal, and retail, among others
• Enterprise expertise including deep knowledge of sales cycles, decision-making processes, and buying behaviors in large organizations
• Strong technical communication skills with ability to translate complex concepts for enterprise and industry audiences while building trust and credibility across regulated industries

Core Competencies

• Strategic industry thinking with ability to build simultaneous credibility across multiple vertical markets
• Executive-level communication across formats from board presentations to industry keynotes
• Relationship building expertise with enterprise decision makers, industry analysts, and vertical market influencers
• Complex stakeholder management in enterprise environments with multiple decision makers and long sales cycles
• Cross-functional collaboration skills with ability to influence across diverse enterprise-focused teams

The expected salary range for this position is:

Annual Salary:$200,000—$255,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.