Project Manager

Overview

At Nortal, we create impactful solutions that drive meaningful change. From digitizing governments and revolutionizing healthcare to enabling agility for large enterprises, our work has improved the lives of over half a billion people worldwide—and we’re just getting started.

We are a global technology consulting company with more than 2,300 employees across 26 locations, delivering transformative digital solutions for leading companies and governments. With over 20 years of experience, we are a trusted digital transformation partner in the public sector, healthcare, and enterprise domains, combining global expertise with local insights to deliver value at scale and speed.

Our North American team plays a critical role in this growth. We believe our people are our greatest asset—their expertise and passion fuel our ability to achieve ambitious goals. Now, we’re inviting you to join us in shaping what’s next. Let’s build the future together!

We’re looking for an experienced Project Manager to join our US team and lead the implementation of the Accela Civic Platform. In this role, you’ll spearhead a transformative initiative with an East Coast county government—modernizing civic services from the ground up. You’ll be responsible for end-to-end project execution, ensuring delivery excellence while navigating scope, timelines, and stakeholder priorities.

This opportunity is ideal for someone who thrives in complex environments, brings a strong technical or domain understanding, and enjoys driving value through effective communication, risk management, and team leadership.

If you're passionate about digital transformation and civic innovation, we’d love to meet you.

Responsibilities

• Project Planning & Execution: Define goals, deliverables, and success criteria. Develop robust project plans aligned with Earned Value Management (EVM), resource allocations, and timelines. Continuously track progress, manage constraints, and address deviations proactively.

• Stakeholder Engagement: Serve as the primary liaison for clients and vendors. Translate business needs into clear project objectives, and maintain alignment across internal teams and external partners.

• Budget & Cost Control: Own the budget lifecycle—forecasting, tracking, and optimizing expenditures while maintaining quality and alignment with goals.

• Risk & Quality Management: Lead risk assessments and enforce quality standards. Respond swiftly to challenges, ensuring minimal disruption and consistent outcomes.

• Reporting & Documentation: Keep stakeholders informed through precise documentation and performance metrics. Provide clear, timely reports and maintain transparency throughout the project.

• Accela Implementation: Manage the full lifecycle of the Accela Civic Platform rollout—from configuration and workflow setup to system integration and user training.

Qualifications

• Proven experience with Accela Civic Platform (mandatory)

• Expertise in scope, schedule, and risk management

• Strong communication and stakeholder engagement skills—including negotiation and vendor coordination

• Solid grasp of delivery frameworks and the ability to apply them effectively across phases

• Strategic mindset with analytical and problem-solving acumen

• Demonstrated leadership abilities in team coordination and conflict resolution

• Hands-on knowledge of tools like JIRA, Trello, MS Project, or similar

• Comfort with modern digital tools (e.g., ChatGPT, CoPilot) for smarter documentation and decision-making

Bonus Skills That Set You Apart

• Scripting or programming familiarity (e.g., Python, PowerShell)

• Bachelor’s degree (or higher) in Computer Science, Engineering, or a related field

• Project Management Certification (PMP, Prince2, or equivalent)

• ITIL Certification

• Accela Certified Professional or equivalent credentials

Why Join Nortal?

• Be part of a purpose-driven, global company that values innovation, ownership, and meaningful impact.
• Help shape the future of Nortal-North America.
• Work in a dynamic environment with opportunities for professional growth and global collaboration.

Physical Requirements:

• Prolonged periods sitting or standing at a desk and working on a computer.

Nortal - Americas Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law. The base salary range for this role is between 90k and 150k USD. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.