NLP Engineer

Who we are

Moveo is a funded conversational AI company making waves across New York City, Sao Paulo, and Athens. Our mission is to craft unparalleled customer experiences by seamlessly blending top-tier AI with genuine human interaction.

With millions of monthly users and partnerships with industry giants like Kaizen Gaming, Skroutz, Allianz European Reliance, and more, you'll be part of something truly prestigious.

Our team is a powerhouse fusion of tech brilliance and business savvy. We're patent holders, research pioneers, and passionate coders. Now, we're on the hunt for someone ready to journey into the realm of cutting-edge tech, inspire awe in customers, and shape a company we're all immensely proud of. Ready to make history with us?

The team

The Moveo.AI NLP team is at the forefront of innovation! Imagine being part of a dynamic team that is harnessing the power of cutting-edge Generative AI technologies to redefine the landscape of customer experience. Our passionate NLP team is on a mission to not just meet, but exceed industry standards by creating and amplifying a diverse array of models – from the precision of text classification to the artistry of language generation tasks.

But we're not just about technology – we're about transformation. At Moveo.AI, we take pride in our ability to seamlessly translate intricate business requirements into tangible, real-world applications. By joining us, you'll have the chance to drive innovation, elevate user experiences, and truly make an impact in how businesses connect with their customers.

Step into a realm where your ideas are nurtured, your skills are honed, and your potential knows no bounds. Join us at Moveo.AI and together, let’s use NLP to propel customer experience into a new era of possibilities.

About the role

We’re looking for a highly skilled and motivated Intermediate NLP engineer who’s excited to build robust, scalable systems that power modern NLP applications. In this role, you’ll work on LLM-driven features like RAG pipelines and function-calling agents, taking ideas from prototype to production. Solid Python skills and engineering fundamentals applied for GenAI use cases are essential.

Responsibilities:

• Work with Large Language models on a production setting where scalability and latency matters
• Develop and implement solutions leveraging open and closed-source LLMs, including hands-on experience with techniques like function-calling to integrate with external tools and APIs.
• Build and optimize advanced Retrieval-Augmented Generation (RAG) systems to enhance LLM performance with external knowledge sources.
• Implement and experiment with advanced model evaluation techniques, including the use of LLM-as-a-judge paradigms to assess and improve model quality.
• Conduct rigorous text parsing and analysis to structure and extract valuable information from unstructured data.
• Build and maintain NLP pipelines and workflows to process large-scale text data.
• Collaborate with cross-functional teams, including product management, data science, and software engineering to integrate NLP models into products and services.
• Continuously evaluate and improve the performance and accuracy of NLP models and systems.
• Stay up-to-date with the latest NLP research and trends, and identify opportunities for innovation and improvement in our NLP models.

Join us if you are excited to

• Work on proprietary Large Language Models that outperform models like GPT4o on CX tasks
• Productize proprietary LLM that serve millions of users across the globe
• Be involved in shaping a product at the forefront of innovation
• Be involved in novel data engineering and collection techniques
• Collaborate with distinguished scientists and engineers
• Compete at a global scale

Requirements

Must have:

• Background in Computer Science, Electrical Engineering, Mathematics, or related field.
• Solid foundation in object-oriented programming (OOP) principles and software engineering best practices.
• 2+ of hands-on experience developing Python applications in a real-world production setting.
• 2+ years of experience in NLP development, with demonstrated expertise in designing and implementing NLP models and algorithms.
• Understanding of the ML project lifecycle
• Proven experience with using and evaluating Large Language Models in production settings.
• Experience with running experiments in GPUs provided in cloud-based infrastructure such as AWS, Google Cloud, or Azure.
• Excellent analytical and problem-solving skills, with a passion for data-driven insights and solutions.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Proficient in spoken and written English.

Nice to have:

• Knowledge of SQL
• Knowledge of Docker
• Familiarity with building and maintaining microservices and APIs.

Benefits

Why You’ll Love Working at Moveo.ai

🕑 We offer both work from the office (hybrid model) & remote working options.

🏃 A buddy will support you with your onboarding

💸 Competitive salary package and bonus scheme

💰 Monthly allowance for lunch & commuting expenses

📚 Learning budget for ongoing education

⭐ Clear career paths & growth opportunities

✈️ Relocation package and "Brain Gain" relocation bonus for Greek expats

Join us, not just for a job, but for a thriving journey!