Program Architect-Global Data Management

About the role

The impact of your role: 

Ipsos Global Data Management Tower serves as the backbone of Ipsos’ efforts to harness and integrate the power of data, globally. GDMT is tasked with the critical role of ensuring that data, one of the most valuable assets in the modern digital economy, is accurately collected, stored, processed, and analyzed to support decision-making processes, drive innovation, and maintain Ipsos’ competitive advantage on a global scale.

We’re looking for someone with a deep interest and expertise in program management and the dedication to apply that passion. The Program Architect is a pivotal role responsible for program management on large and complex market research tracking programs, designing, implementing, and overseeing technical solutions to address complex data management and research challenges across various projects. This position requires a blend of technical expertise, strategic thinking, and strong communication skills to bridge the gap between business needs and technological capabilities. The role also requires conscientious attention to detail, an ability to work well on a small team, and a self-starter approach to problem solving and debugging.

Your day to day: 

These are the types of things you can expect to be doing during your day to day, although as Ipsos is a dynamic organisation , this may vary as different opportunities arise: 

• Strategic Process Design and Program Assessments
• Design processes for managing key program engagements: handling data processing pipelines for both retained programs with complex historical data and new high-value tracking programs
• Combine process design knowledge with strong leadership skills to conduct a program review, data management, and stakeholder assessment
• Use program management methods and tools for conducting program assessments; define and document the objective, findings, and what success looks like; ensure alignment with organizational priorities to get leadership buy-in
• Program Architecture Process Management**
• Design processes and frameworks for optimizing programs and building support for necessary measures via use of roadmaps, data flow diagrams, and risk assessment and communication documents
• Identify roles and responsibilities across the cross-functional team
• Capture technical debt and build in processes to reduce it
• Ensure consistent application of disciplined approaches across the programs with standard tools and platforms; gather feedback on project outcomes and document processes in a centralized knowledge base
• Design change management processes to catalyze technical innovation within these programs
• Provide training and onboard researchers and data processing teams on data management changes as program needs develop
• Prepare a program-level playbook that ensures process change continuity; support requirements and continued project metrics tracking process
• Program Data Pipeline Process Management and Monitoring
• Research and collect program materials in collaboration with Researchers and Data Processing teams
• Create technical project specification documentation in preparation for pipeline implementation
• Onboard implementation engineering and internal development teams on technical program requirements and special needs
• Understand and share reporting requirements to be managed through the pipeline development process
• Be part of the team to establish Standard Operating Processes (SOPs)
• Stakeholder Management and Communication
• Be an effective technology liaison between clients, researchers, and technology teams
• Design processes for an integrated environment driving efficiency within data management, and client deliverables
• Implement systems for clear stakeholder updates on program status, issues, risk management, and timelines
• Implement methodologies for translating business objectives into technical specifications and communicating impacts of changes or decisions

This person can be located either in the UK, Romania or France. 

About you:

Essential Criteria:

These are the areas of skills and experience that are essential for this role:

• Bachelor’s degree in Business Management, Business Analysis, Project Management, or related field
• Project Management Professional (PMP®) or similar experience preferred
• Working knowledge of Project Management methodologies, particularly Agile
• Advanced numeracy and data management
• Working knowledge of data file formats (e.g., JSON), Python, SQL, etc.
• Fluency in some sort of data platform, whether it is SQL, Big Query, SPSS
• Working knowledge of Jira or other similar software
• Expert knowledge of Microsoft suite of products
• Knowledge of major data visualisation suites
• Knowledge of statistics and data analysis

Desirable Criteria:

Ideally, you will also be able to demonstrate that you have the following skills and experience:

• Experience in a Market Research Environment
• Knowledge of research methodologies & techniques

Behaviours:

To thrive in this role, you will need to display the following qualities:

• Strong communication skills
• Great interpersonal skills and able to work with multiple stakeholders
• Strong organisation skills
• Analytical thinking
• Resilience, flexibility and agility
• Leadership and social influence
• Creative thinking
• Motivation and self-awareness
• Empathy and active listening
• Curiosity and lifelong learning
• Talent management
• Service orientation and customer service

Additionally, please refer to Our Values for further information regarding the behavioral values that you will embody.

What is in it for me?

We offer a comprehensive benefits package designed to support you as an individual.

We realize you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment, and ensuring we have diversity of people and views. We recognize that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 1 Disability Confident Committed. We are dedicated to providing an inclusive and accessible recruitment process.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!