Senior Commercial Data Analyst (All genders)

Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

Why This Role Matters 

Pet owners across Europe buy more than €2bn of food, treats and litter from zooplus every year. Your mission is to turn that real‑time sales, price and competitor data into the next €100 million of growth. You’ll be the analytical engine behind five high‑potential markets (Italy, UK, Spain, Ireland, Portugal), transforming raw numbers into clear actions for our Category, Growth and Country teams. 

What You Will Do 

1. Create insight that moves the needle 

• Analyse pricing, promotions, assortment and customer cohorts to spot revenue and margin opportunities 

• Translate findings into crisp stories that inspire action at all levels, from analyst peers to Executive Leadership 

2. Build tools that scale 

• Design, automate and maintain self‑serve dashboards in Tableau/Power BI, cutting manual reporting time  

• Pilot new methodologies and roll them out to stakeholders 

3. Partner and deliver 

• Sit with the Central Analytics team while working daily with Category Managers, Growth Managers and Country Leads 

• Lead cross‑functional project squads, ensuring insights turn into tested initiatives and measurable results 

• Upskill colleagues through ad‑hoc training sessions and documentation so they can self‑serve simple analyses 

Qualifications

• 5+ years in business intelligence, revenue analytics or commercial finance, ideally in e‑commerce or retail 

• Advanced SQL plus hands‑on experience with Tableau, Power BI or Looker; Python/R a strong bonus 

• Solid grasp of pricing, promotion and assortment levers and the KPIs that drive online P&L 

• Ability to simplify complex data for non‑technical audiences and influence decisions without authority 

• Fluent English; Italian, Spanish or Portuguese welcomed 

If you don’t meet every requirement but are excited about the role, we encourage you to apply

Additional Information

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
✈️ 28 Annual Vacation Days
🩺 Private Medical Health Insurance
⏰ Hybrid working model (up to 40%Home Office per month)

#LI-Hybrid

Want to know more? Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok and YouTube to get a glimpse into the zooplus culture.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.