AI Solution Consultant

Artificial Intelligence. Actual Impact.
At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).
We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place.
Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. 
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.
About This Opportunity:
The AI Solutions Consultant drives Docebo's AI strategy, working across Sales, Customer Success, Marketing, Support, and Operations, to transform complex business challenges into high-impact, intelligent solutions. This role exists to bridge the gap between high-level company objectives and technical execution, requiring the ability to effectively engage with stakeholders at all levels. It demands a profound curiosity to constantly explore, pilot, and master emerging AI technologies, coupled with the technical expertise to architect and implement these innovations. The core purpose of this position is to leverage a deep understanding of AI to create tangible business value, ensuring projects are strategically aligned and effectively deployed throughout the business.

Responsibilities:

• Lead strategic collaborations with departmental heads and business leaders to proactively identify, define, and prioritize high-impact AI opportunities that align with core company objectives, moving beyond simple workflow challenges to address systemic business needs.
• Own the end-to-end evaluation of cutting-edge AI platforms and tools, delivering expert, data-driven recommendations to senior leadership to inform the company's technology roadmap and major investment decisions.
• Architect and oversee the development of sophisticated, enterprise-grade AI solutions using platforms such as Zapier, n8n, APIs, and custom scripts, establishing technical standards to ensure all solutions are scalable, secure, and maintainable. 
• Translate high-level business strategies into a detailed technical vision and architectural roadmap, defining precisely how advanced AI capabilities will integrate deeply and effectively with the core technology stack (Salesforce, Zendesk, Gong, Outreach, Snowflake, Docebo LMS, Google Workspace).
• Establish and govern the creation of company-wide AI best practices, reusable frameworks, and strategic playbooks, while actively mentoring colleagues to build a community of practice and elevate AI literacy across the organization.
• Define, measure, and report on the business impact and Return on Investment (ROI) of AI initiatives, presenting clear, data-driven outcomes and strategic insights to executive stakeholders to justify investments and shape future company strategy.

Requirements:

• 6-8+ years of relevant work experience in solutions engineering, operations, or related technical roles.
• Proven track record of designing and implementing successful AI solutions in a business environment. 
• Expert-level knowledge of APIs, AI tools, and automation platforms (e.g., Zapier, n8n, LangChain). 
• In-depth experience with the technology stacks used by Sales, CS, Support, and RevOps teams (e.g., Salesforce, Zendesk, Snowflake). 
• Demonstrated experience in project leadership and stakeholder management.

Benefits & Perks 😍-Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you-Employee Share Purchase Plan-Career progression/internal mobility opportunities-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)-WeWork partnership and “Work from Anywhere” program
Hybrid Office Model 🏢We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.
About Docebo 💙Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.