Director of Strategic Partnerships (Consumer Platforms)

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

We are now hiring a Director of Strategic Partnerships, Consumer Platforms, a high-impact leadership role responsible for owning and scaling our most influential consumer-facing partnerships. This includes relationships with search platforms, large language model (LLM) providers, and social media and commerce ecosystems.

This is an opportunity to build, execute, and own a partner ecosystem that puts Trustpilot at the heart of AI-powered search, digital discovery, and next-gen consumer experiences. You’ll report to the Global Head of Strategic Partnerships and work cross-functionally with Product, Legal, Commercial, and Data leaders to shape how consumers find and trust businesses online.

We’re looking for a platform-native, commercially sharp operator who knows how to navigate ambiguity, move fast, and influence at the highest levels.

What you’ll be doing:

Define and Scale the Function

• Build and own the partnership strategy for global consumer platforms—prioritizing integrations that expand the visibility and utility of Trustpilot’s content.
• Establish operating models, business cases, and commercial frameworks that unlock long-term mutual value.
• Serve as a strategic thought partner to the Global Head of Strategic Partnerships on platform strategy and product alignment.

Secure and Activate High-Impact Partnerships

• Identify, pitch, negotiate, and close strategic deals with platform partners across search, LLMs, and social ecosystems.
• Collaborate with internal legal, product, and data teams to deliver on integration, licensing, and compliance requirements.
• Lead onboarding and alignment on shared goals—whether surfacing reviews in AI agents, powering trust layers in social commerce, or embedding signals into vertical search.

Drive Platform Growth and Adoption

• Deliver measurable growth outcomes through increased Trustpilot visibility, API usage, and downstream consumer engagement.
• Identify and develop joint initiatives, go-to-market plays, or co-innovation opportunities with strategic partners.
• Collaborate with Product Marketing and Brand to support co-branded activations, case studies, and public narrative shaping.

Influence and Align Stakeholders

• Act as the executive-level point of contact with key platform partners—building credibility across product, partnerships, and policy functions.
• Internally, work across Product, Commercial, and Data teams to align roadmaps, prioritize development resources, and inform pricing and packaging.
• Bring external insights and platform feedback back into Trustpilot’s strategic planning and product direction.

Who you are:

• Extensive experience in partnerships, business development, platform strategy, or GTM leadership, ideally within a global technology or data-driven SaaS business.
• Proven experience leading or scaling partnerships with major platforms (e.g., Google, Meta, OpenAI, Microsoft, TikTok).
• Deep understanding of consumer discovery ecosystems, including search, AI, LLMs, and social commerce.
• Demonstrated ability to manage complex commercial and data licensing negotiations.
• Ability to operate autonomously and navigate ambiguous environments with a bias for clarity and execution.
• Strong communication skills, especially with executive stakeholders, both internally and externally.
• Comfortable translating partner and market feedback into product requirements and data strategy.
• Experience with API-led data products, platform integrations, or trust and safety solutions is a strong plus.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

• Private Medical Insurance
• Critical Illness Cover

• Restricted Stock Units

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-SH1 

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.