AI Lead

The team, position & mission:

We are seeking a visionary and hands-on AI Lead to spearhead the development and deployment of AI capabilities within our Swiss operations. This role will drive innovation through advanced LLMs, GenAI, and MLOps practices, delivering measurable impact across different domains (CX, IT, Analytics, Operations) in various industries such as banking, manufacturing, and utilities,

Your key areas of responsibility as AI Lead:

• Strategic Leadership
  • Define and execute the local AI strategy and roadmap.
  • Align AI initiatives with group-level portfolios and innovation streams.
  • Establish and evolve AI service offerings tailored to the Swiss market needs ensuring ethical use, data privacy, and regulatory compliance.
• Business Development
  • Translate complex AI concepts into actionable business insights.
  • Collaborate with sales and delivery teams to embed AI in client solutions.
  • Represent the agency in webinars, events, and thought leadership forums.
• Team Management
  • Build and mentor cross-functional AI teams.
  • Foster a culture of experimentation and continuous learning.
• Technical Excellence
  • Oversee the development and delivery of AI prototypes and POCs as the following : 
    • Architect and deploy LLM-powered solutions using frameworks like:
      LangChain, Haystack, LLMChain, OpenAI API, Anthropic Claude, Mistral...
    • Implement Retrieval-Augmented Generation (RAG), fine-tuning, and prompt engineering pipelines
      
    • Apply LLMOps best practices: automated testing, performance metrics, scalable deployment
      
    • Implement Retrieval-Augmented Generation (RAG), fine-tuning, and prompt engineering pipelines 
    • Apply LLMOps best practices: automated testing, performance metrics, scalable deployment
      

As an ideal candidate you have:

• Experience in different industries with use cases such as :
  • Banking: Fraud detection, customer service agents, stock trading assistants using GenAI 
  • Manufacturing: Predictive maintenance, quality control via computer vision, supply chain optimization.
  • Utilities: Smart grid forecasting, anomaly detection in energy consumption, AI-driven asset management.
• Proven experience in AI strategy, solution development, and team leadership.
• Deep knowledge of GenAI, LLMs, NLP, and MLOps.
• Proficiency in Python, PyTorch, TensorFlow, and cloud platforms (Azure, AWS, GCP).
• Familiarity with tools like Azure OpenAI, Anthropic Claude, Mistral ..
• Excellent communication and stakeholder engagement skills.
• Fluency in English and French

Keep this between 5-7 bullet points. Include only those requirements that contribute to the KPIs and are critical to job success

What we offer you:

• Hybrid ways of working with access to our modern & collaborative office in Geneva
• We may work with tomorrow’s technology, but at our core we are a people-oriented organization and we are proud to have our Great Place to Work certification
  
• An open and inclusive culture, that enables us to reach our full potential
• A community of experts - as Digital Natives, we put innovation at the heart of our expertise
• Read more about the benefits we offer here 

About Orange Business:

Orange Business is a leading network and digital integrator company with offices in 65 countries worldwide, and part of the Orange Group.

Digital Services, a business line of Orange Business is a newly created division within Orange Business. In Europe the business line consists of approximately 1500 people distributed across 10 countries. We are digital natives, with innovation at the core of our business, which makes us a reliable partner close to our customers. Our joint mission is to help innovate, drive and lead them in their digital transformation challenges and business strategies in key digital domains, including Cloud, Customer Experience, Digital Workspace and Data & AI. As an agile and fast-moving digital business partner, the business line offers trusted end-to-end solutions and products that help businesses in a wide range of industries in the private and public sector transform their operations, enhance customer experience, and drive growth.

With our digital expertise, we are a strategic partner of Orange Business objectives to be a leading network and digital integrator with our team as a key growth engine.

The process:
We screen applications on an ongoing basis, with the aim of conducting conversations and interviews as we receive them.

Interested but feel that you don´t match the criteria 100%? We encourage you to apply anyway! We believe in the potential of diverse skill sets, perspectives and individuality. We want to encourage everyone to be their authentic selves and your unique capabilities may align perfectly with our team's needs! Your perfect match might be the next job we are announcing, so why not have a head start and apply now!

Are you interested to read more about Orange Business? Visit our Website or follow our LinkedIn account.