Data Analyst, List Processing

Job Title:  Data Analyst, List ProcessingLocation: Tunis,Tunisia                    Reporting to:Team Lead

Overview of Role:

We are looking for people like us; hardworking, motivated, driven, ready to take on a challenge and of course fun!

As a Database Analyst for List Processing department, you will be responsible to extract, retrieve, clean, configure, review, process and merge data sets for use to create high volumes of Customer and Prospect promotional mail. You will ensure exceptional data quality and accuracy and will follow local postal requirements for each of the 22+ countries/languages where National Pen operates its massively successful mail order promotional business. You will use predefined processes and procedures to follow instructions provided by our Marketing Department, and our Production Departments.  You will contribute to research & development of processes and procedures including IT advances relating to data processing. 

Primary responsibilities

 

• Use SQL and MS Access to perform ETL processes.
• Track marketing mail campaign promotions schedule list and additional tasks through internal IT business platform MS SharePoint
• Work with 3rd party vendors to prepare data for Postal Sortation process based on country specific postal regulations, procedures and requirements.
• Research data and answer questions for Marketing, Production and other departments
• Communicate and follow up with vendors, Production and Marketing to meet deadlines
• Review data to ensure all procedures and instructions are strictly observed 
• Control the workflow of multiple tasks at a given time
• Address issues and emails promptly
• Work efficiently and accurately to meet critical completion dates
• Understand why and take responsibility for prompt, accurate and quality data delivery

 

Required skills and knowledge:

• Proficient in writing SQL queries and working with tables in relational databases
• Knowledge in VBA for developing/debugging macros in MS Access is a plus
• A relevant college degree in Data Analytics or Computer Science
• Good proficiency in writing & speaking the English language
• Strong problem-solving skills & critical thinking
• Attention to detail and a strong commitment to data accuracy and quality.
• Direct mail experience is a plus
• Ability to work independently and collaboratively in a fast-paced environment,

 managing multiple projects and priorities. 

• Motivated and energetic at completing tasks and learning new tasks
• Deductive reasoning for workflow changes
• Commitment, Understanding, and Ability to meet aggressive deadlines
• Flexibility in time
• Minimum 01-year experience in a similar position

Our values

At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:

Customers-First: 

We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.

 

Continuous Improvement: 

We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.

 

Goal-Oriented: 

We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.

Integrity: 

We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.

 

People-Centric: 

We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.

 

About Pens.com 

Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.​

To learn more, visit: www.PENS.com 

Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).

 

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