Senior Product Ops Data & Tools Specialist - Part-time

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies. As we scale, we’re looking for a part-time Product Ops Technology Specialist to help unlock strategic insights, streamline systems, and develop intelligent, data-driven solutions that empower product managers and executives to make informed, faster decisions.

As a part-time Product Ops Technology Specialist, you’ll play critical role in helping Product Ops scale its impact across the company. You’ll design and implement solutions that make critical data accessible in real time, break down silos across tools like BigQuery, Looker, Heap, and Jira, and reduce operational friction. You’ll also be a key force behind developing AI-powered agents that automate the extraction of insights and simplify access to complex data for stakeholders at all levels.

This role is ideal for a hands-on builder who excels at the intersection of product, technology, and data — someone who can seamlessly transition from SQL to automation scripts to personalized AI agents without missing a beat.

This is a part-time (20-24 hours per week), hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• Big Data: BigQuery (strong), SQL (strong), Firestore (Firebase)
• LLMs: Claude, GPT-4, and Gemini
• Languages: Python, JavaScript/Node.js
• Project Management, CRM & Support Systems: Jira, Zendesk, Salesforce, Gong
• Developer Platforms: Git, GitHub
• Analytics & BI: Heap, Looker, Sigma
• (Bonus) Frontend Frameworks: React, Angular, or Vue.js

What You’ll Do

• Be the technical backbone of Product Ops, leading the development of queries, tools, and dashboards that power the product org’s operations.
• Build highly performant and flexible SQL queries in BigQuery to extract and transform complex datasets that fuel key decision-making.
• Create ground up and maintain custom AI agents and internal tools to help Product Managers and Executives quickly access relevant data, draft compelling PRDs, synthesize customer feedback, and align with strategic goals and OKRs.
• Collaborate with the Analytics team to build self-service dashboards in Looker and other BI tools to answer recurring product questions and reduce dependency on manual analytics work.
• Develop end-to-end data pipelines and workflows that integrate across Jira, Heap, Zendesk, Salesforce, Gong, Aha!, and other solutions.
• Serve as a systems architect within Product Ops—identifying bottlenecks, unifying tooling strategies, and enabling cross-functional alignment through automation and smart data infrastructure.
• Partner closely with Engineering, Analytics, and GTM functions to ensure tooling and reporting solutions are deeply integrated and aligned to strategic outcomes.
• Drive the onboarding, configuration, and optimization of product management tools to support planning, prioritization, and roadmap delivery at scale.
• Ensure the seamless planning, execution, and enablement of Fivetran products through real-time insights and highly functional tools.

Skills We’re Looking For

• Deep technical mastery of BigQuery and SQL, with the ability to write performant, maintainable, and reusable queries from scratch.
• Experience building ground up and deploying AI/ML-powered utilities or agents using LLMs (e.g., OpenAI, Claude, etc.) to automate insights, recommendations, or user-facing tools.
• Proven experience building production-grade dashboards and data models in Looker, Sigma, or similar BI platforms.
• Strong hands-on technical acumen — you’re equally comfortable writing scripts, configuring APIs, or stitching data from multiple tools to power a cohesive end-to-end workflow.
• Deep understanding of product operations workflows and tooling (e.g., Aha!, Productboard, Dragonboat, Craft, or similar) and how they connect to execution platforms like Jira, Zendesk, Salesforce, Gong, etc.
• High sense of ownership and bias for action — you’re a self-starter who doesn’t wait for explicit direction to build something valuable and drive meaningful results.
• Experience working cross-functionally with global product, engineering, data, and GTM teams.
• Exceptional communication skills — you can translate data problems into business questions and communicate technical solutions clearly to non-technical stakeholders.

Bonus Skills​

• 3+ years of experience in technical/operations roles within high-growth SaaS or tech companies.
• Familiarity with the modern data stack (e.g., dbt, Airflow, Fivetran, Segment, or similar).
• Experience building custom internal tools, AI agents, or lightweight web applications to support operational teams.
• Background in analytics engineering or technical product management.
• Understanding of strategic OKRs, tracking initiatives, and measuring product delivery success at scale.

Please note that this part-time position is not eligible for benefits.

 

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The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.

Oakland Pay Range$75,764—$113,642 USD

 

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.