Salesforce AI Specialist

Keeper Security is hiring an experienced and proactive Salesforce AI Specialist to join our Sales Operations team, reporting to our Director of Global Sales Operations. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our Chicago, IL office.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the  fastest-growing cybersecurity companies and be responsible for innovative AI business process automation.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As one of the industry’s fastest-growing companies, Keeper is investing heavily in AI-driven innovation. As the Salesforce AI Specialist, you’ll play a strategic and hands-on role in transforming our Salesforce platform through AI-driven automation, predictive analytics and smart workflow optimization (e.g. lead & opportunity scores, forecasting). This role blends deep Salesforce expertise with a solid understanding of AI technologies and business strategy, helping us define and execute automation opportunities that improve customer acquisition, sales productivity and decision-making. This is a unique chance for a technically strong Salesforce professional to lead AI transformation in a fast-scaling, innovative environment.

Responsibilities

• Lead the configuration, integration, and deployment of AI tools (Salesforce Einstein, GPT integrations, custom AI models, etc.) within the Salesforce platform
• Identify and prioritize AI automation opportunities across Sales, Marketing, Support and Revenue Operations
• Design AI-enabled workflows, such as lead scoring, predictive forecasting, next-best-action models, and intelligent case routing
• Serve as the internal SME on AI capabilities within Salesforce and related ecosystems
• Collaborate with cross-functional teams to align AI initiatives with business goals and revenue strategy
• Develop business cases, roadmaps and metrics for AI initiatives; articulate ROI to leadership and stakeholders
• Stay current with AI trends in CRM and RevOps, evaluating third-party tools and APIs to enhance the Salesforce stack
• Translate strategic AI opportunities into tactical, scalable solutions via Salesforce configuration, code (Apex/Flows) and integrations (MuleSoft, REST APIs)
• Implement best practices and standard operating procedures to enhance efficiency and accuracy
• Work in a highly productive, self-driven environment setting priorities and goals to drive fulfillment

Requirements

• 5+ years of Salesforce experience with a strong understanding of core objects, automation (Flows, Apex) and integrations
• Salesforce certifications (e.g., Platform App Builder, AI Associate, Salesforce Consultant certifications)
• Knowledge of the SaaS industry and subscription-based business models
• Solid understanding of AI and ML concepts as they apply to business process optimization and customer lifecycle automation
• Proven experience with Salesforce Einstein, GPT integrations (Einstein GPT, ChatGPT APIs) or similar AI tools
• Experience working in or closely with Sales Strategy and Sales Enablement teams
• Keen analytical mindset with the ability to interpret data and AI model outputs to drive business decisions
• Highly skilled problem solver with the ability to make thoughtful decisions in a fast-paced environment
• Self-driven and organized, capable of leading an AI implementation project from design to rollout, with the ability to manage multiple priorities and stakeholders, meet deadlines, and adapt in a fast-paced environment
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various teams
• Bachelor’s degree in Business, Finance, Economics, or a related field or equivalent work experience
• Familiarity with tools like HubSpot, Marketo, Outreach, or similar RevOps/MarTech platforms
• Background in Business Strategy, RevOps, or Data Science is a strong plus
• Due to this role’s involvement in GovCloud, all applicants must be a “U.S. Person”

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt