Solution Architect (EUI) - Byteplus

Responsibilities

Responsibilies
- Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients
- Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
- Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products.
- Work closely with product teams to close the PMF (Product Market Fit) gaps and drive the roadmap of product development / iterations.
- Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Qualifications

Minimum Qualifications
1. Bachelor's degree minimum, computer science or engineering equivalent background preferred, strong business acumen a plus;
2. At least 10+ years of related work experience, preferably in the role of solution architect or pre-sales solution engineering in B2B space ideally in AI/ML, video cloud, edge computing and/or cloud computing space;
3. Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds;
4. Product-wise, preferably have deep understanding in Public Cloud, including but not limited to:
- edge network (CDN) and security (WAF, DDoS),
- video streaming - Livestream solution end-to-end, RTC, VOD
- and ML applications (ML Recommend, computer vision, NLP, generative AI)
5. Industry-wise, preferably, have worked with large enterprise clients in verticals like ecommerce, Retail, Media, Entertainment, Gaming and/or Gambling, etc
6. Technical-wise, basic to advanced developer skills can be a plus; Front-end dev with web (JS & JS frameworks) and native apps (iOS & Android) a plus; Back-end micro service architecture knowledge and server-side API integrationa plus; Hands-on experience building Deep Learning models

Preferred Qualification:
1. Excellent communication skills in English, both written and verbal
2. Comfortable with a fast-paced and ambiguous "startup" environment, strong problem solver, resilient
3. Can-Do attitude, self-starter, ability to work independently and highly motivated with contagious enthusiasm; agile and entrepreneurial, extremely result-oriented;
4. Team player and able to foster positive team morale, to set goals and drive for successful fulfilment;
5. Gives attention to details as much as to the "Bigger Picture", strong focus on the critical details that have huge impact on the result; Can synthetize
6. Most importantly, the capabilities to own the result instead of just DOING the actions.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​