Business Process Engineer in Master Data Management

Purpose of the job:

Primary Purpose
The main objective of this role is to serve as a global key user, driving continuous improvements in global master data management. This includes developing and implementing master data workflows and data quality tasks and in-house enhancements to the TIBCO EBX tool.

Secondary Purpose
Support daily business activities by addressing and resolving material master issues as well as executing data governance and data quality tasks.

Tasks & Responsibilities:

Process Engineering

•    Establish and maintain best practices for master data governance to adapt to evolving business needs.
•    Develop and maintain specific metrics for the MDM team to ensure the accuracy and quality of various master data elements.
•    Collaborate with key stakeholders to identify business requirements, processes and risks, evaluating relevant processes and recommending solutions for improvement.
•    Assess data compliance with high-quality standards to ensure integrity and reliability.
•    Share knowledge of best practice application processes (TIBCO EBX, Informatica Data Quality and Process Runner) within the MDM team and the global key user group.
•    Drive ongoing data optimization for MDM tasks and processes.
•    Provide training to end-users as needed, ensuring completion and understanding.
•    Ensure that MDM master data processes comply with CSV and MDR standards, including segregation of duties where applicable.
•    Verify that all CSV processes are thoroughly tested, validated and released.
•    Develop, implement, and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs) and other relevant documentation.

Operational

•    Ensure adherence to master data governance principles and supervise the quality of master data.
•    Manage MDM troubleshooting with ServiceNow and inbox handling.
•    Serve as a deputy for various MDM team members in their absence.

Your profile:

•    Bachelor’s Degree / Higher Level Diploma or equivalent working experience
•    Five years or more of professional experience in Master Data Management, Master Data Governance and Data Quality
•    Solid understanding of SAP MM module
•    TIBCO EBX Development expertise and Java knowledge
•    Solid expertise in Master Data Tools including “Master Data Goverance”, “Data Quality” and “Mass Maintenance”
•    Proactive mindset for identifying opportunities for in-house improvements within the TIBCO EBX tool, leveraging development skills to enhance functionality and efficiency.
•    Good supply chain understanding
•    Project methodology experience
•    Strong expertise in Material Master Data Management and tools
•    Passion for success, sense of urgency and accountability 
•    Independent and pragmatic 
•    Systematic and strong attention to detail
•    Fluent in English verbal and written at B2 level according to CERF standards. German knowledge is a plus.