Data Operations Analyst

Data Operations Analyst

Department: Marketing

Employment Type: Permanent - Full Time

Location: Jakarta, ID

Description

Tripledot Studios is on track to become one of the largest independent mobile games companies in the world.

We are a multi-award-winning organisation, and following our recent acquisition announcement, we’re preparing to grow into a global 2,500+ strong team across 12 studios.

Our expanded portfolio is set to include some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.

Tripledot’s guiding principle remains the same: when people love what they do, what they do will be loved by others.

We’re building a company we’re proud of – one filled with driven, incredibly smart & detail orientated people, who LOVE making games.

Our ambition is to become the most successful games company in the world, and we’re just getting started.

Take a look at our games: iOS Store + Google Play

Role Overview

Role overview

Step into a pivotal, hands-on role at the heart of our central Marketing Analytics team, where you’ll collaborate with 12 game studios and multiple data teams to work on data-driven decisions across a global organisation. You’ll be the key player ensuring accurate, reliable, and actionable marketing data flows seamlessly across channels, tools, and teams.

Responsibilities - What you’ll be doing…

• As a hands-on technical role within the central Marketing Analytics team, you will collaborate across 12 gaming studios and multiple data functions to ensure accurate and actionable marketing data.
• Responsible for QA setup and maintenance across the organisation between multiple data sources - such as installs, users, events, revenue and spend.
• Assist with mobile attribution setup and data flow across channels (e.g. AppLovin, Google Ads, Unity Ads).
• Support user acquisition in data analysis, investigations and surfacing of data on dashboards.
• Proactively identify and resolve data tracking discrepancies by collaborating with user acquisition managers, developers, and analysts to ensure accurate attribution and clean data flow
• Support user acquisition with technical campaign setup (deeplinks, postbacks, etc.).
• Help teams interpret marketing data by ensuring consistent taxonomy and event tracking.
• Work with Business Intelligence and Data Engineering to optimise post-install event tracking to support LTV modeling, event-based targeting and overall decision making.
• Work with Data Engineering on how sources and campaigns are tracked to ensure accuracy in data models.

Required Skills, Knowledge and Expertise

• Experience with MMP partners (AppsFlyer / Adjust)
• Experience with data visualization tools (e.g., Looker, Tableau) or data warehouse platforms (e.g., BigQuery, Snowflake)
• Experience working with lots of data from multiple sources
• Experience working in or with User Acquisition or performance marketing generally
• Excellent attention to detail and meticulous approach to organising projects, settings and documentation.
• A sophisticated approach to navigating organisations and relationships.
• Skilled at explaining difficult concepts to a wide range of stakeholders.

Working at Tripledot

• 24 days holiday: 12 Days in your first year but then enjoy 24 days of paid holiday to relax and refresh throughout the year, in addition to national & bank holidays.
• Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice.
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our  team spirit.
• Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused.
• BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health!
• BPJS SOCIAL: Secure your employment rights with BPJS Social.
• Festivity Allowance: Celebrate festive occasions with an additional festive allowance.
• Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones.
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]