Business Analyst

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Roles & responsibilities

Business Intelligence and Performance

• Translate client and account business objectives into data and business intelligence strategies to be executed for each service line and across services lines.
• Oversee the development and maintenance an integrated data model and perform a range of analysis to develop and implement dashboards, monitor KPIs, improve analytics, operations and service line delivery.
• Contribute to data management, data governance.
• Meet and exceed client expectations, contract key performance indicators and reporting requirements.
• Support development of the Financial Services division data model and other initiatives.
• Promote and enable the import and export of best practices to and from JLL, and link the account to emerging practices in data modelling.
• Devise and promote creative data visualization.
• Assist with Azara (JLL’s BI and data platform) maintenance and implementation.

Technology

• Responsible for account specific solutions and providing support to the client and account team on the digital platforms being utilized. 
• Liaison between client technology and the account team, providing guidance and collaboration. 
• SharePoint, client portal and reporting portal administration and partnership with JLLT in various projects and client initiatives. 
• Identify opportunities for technology platform enhancements. 

• Support for custom-built solutions for the client.

Leadership

• Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times.
• Support enhancement of technology and tools for account.
• Play appropriate role relative to information security compliance for all JLL technology, account and platform implementations.
• Act as Program Manager for technology, BI, Data, performance initiatives at account level.

• Support of current account programs and innovating thinking to shift model in positive ways aligned to overall team, account and client goals.

Desired experience and technical skills  

Required

• 3+ years of relevant experience
• Dedication for continuously learning
• Gritty and resilient with a bias for action
• Listening and consultative skills to understand business needs; be able to interpret requirements identify impacts and analyze problems.
• Experience in data analysis and business intelligence tools (Power BI and/or Fabric strongly preferred), scripting languages (e.g. Power Query M Language, DAX, SQL, Python, Spark, R) and supporting tools (e.g. DAX Studio, ALM Toolkit, SQL Management Studio, Tabular Editor).
• Knowledge of ETL, data governance principles and industry best practices. Understanding of core concepts involved in data (data quality, usage) and ability to understand how these concepts impact our business.
• Experience with additional Microsoft Business Intelligence stack (SharePoint, PowerPivot, Power View, Power Automate). Familiarity with Alteryx and Tableau.  
• Experience with data mining, cleaning, visualization, and programming languages.
• Sound written and oral communication skills, and the capacity to deal with ambiguity and complex problems.
• Experience of extrapolating and visualizing data to derive actionable intelligence.
• Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
• Program management experience for technology, BI, data, and analytical performance initiatives.
• Process management experience or demonstrated skills –Results driven – the ability to analyze, act, and implement to ensure we achieve desired results.
• Getting results from ad hoc groups of disparate people is critical ask key stakeholders and collaborators are geographically dispersed.
• Excellent communication, organizational and presentation skills (verbal and written)

Estimated total compensation for this position:

130,000.00 – 150,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Chicago, IL, Los Angeles, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.