Group Technical Lead

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

Workplace Experience group focuses on building the best-in-class DEX products to empower IT teams to see, diagnose and fix. The group is on a mission to make it very easy to get the right real time insights, fast and offer an extremely simplified yet very powerful, flexible automation capability. With the help of AI, the group aims to transform the product to achieve new possibilities.

• Set the guidance and direction for architecture, scale, reliability and DevOps practices across the group.
• Promote best practices across the group on cloud-native, AI-native engineering, CI/CD, quality related initiatives.  
• Partner with PMs, EMs, TLs across groups to build and deliver value with clarity and velocity.  
• Influence engineering wide decisions working closely across SRE, Developer Productivity and Infra teams.
• Be hands-on to develop code, review designs and implementations, debug PROD issues, guide complex refactors.
• Be a role model in the group to mentor other TLs and senior engineers.

Qualifications

• 12+ years in the industry with 4+ years being tech lead or architect with hands-on exposure
• Proficient experience with Java
• Proven experience with Frontend technologies (ideally ReactJs and Typescript)
• Experience in API design, micro services.
• BSc or MSc in Computer Science, or equivalent work experience
• Able to design, implement, test, deliver and maintain product features
• Passionate towards continuous improvement, lean thinking, and high-quality work
• Motivation for complex challenges and learning new technologies
• Excellent communication and teamwork skills
• Professional-level English spoken and written
• Comfortable using GIT and build tools (CI/CD) Strong refactoring and test automation abilities
• Experience with observability and Cloud
• Practical knowledge of Kubernetes, Docker
• Hands-on Exposure to GenAI technologies will be a plus – LLMs, RAG, Prompt engineering etc

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (including stock options).
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
• 🍉 Fresh fruit, cookies, and soft drinks as well. 
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣  Bonuses for referring successful hires after three months of continuous employment.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.