AI Product Lead

Create your best future and join Westpac as an AI Product Lead as part of the, AI Accelerator

What’s the role?

An exciting opportunity is available for an AI Product Lead, AI Accelerator to join the team in Chief Technology Office. The AI Product Lead will be working closely with stakeholders to deliver AI-driven solutions that support the AI Accelerator’s strategic goals.

This role connects business needs with technical capabilities, turning priorities into impactful AI initiatives that drive innovation and boost efficiency across the organisation. The AI Accelerator follows a hybrid model, bringing together cross-functional teams from across the Group to deliver on our AI ambitions. The AI Product Lead will play a key role alongside these teams and ensuring that all solutions align with divisional priorities and the broader AI strategy.  

What do I need?

• Act as the primary point of contact for all AI-related initiatives across the Group, while driving capability building within divisions through a ‘hub and spoke’ model to support the transition toward a federated operating model.
• Ensure AI Accelerator squads deliver initiatives that align with strategic priorities and make effective use of shared capabilities.
• Guide the design of new AI features and tools that are flexible, scalable, and reusable across the organisation.
• Collaborate with business and technology teams to gather requirements, align goals, and solve challenges in AI projects.
• Develop and manage a clear product backlog, prioritising features that align with the bank’s strategic AI goals.
• Translate the AI strategy into clear actions to deliver solutions that meet business needs and follow regulations.
• Identify and manage risks in AI projects by working closely with business, technology, and risk teams to ensure ethical, 1LOD, and regulatory compliance and develop effective mitigation strategies.
• Define and track key performance indicators (KPIs) to measure the success of AI initiatives, report on progress, and provide actionable insights.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

Please note that assistance from our approved agency partners is not required at this juncture – thanks!