Associate Data Analyst- Claims

Company: CGIC 
Department: Claims
Employment Type: Regular Full-Time 
Work Model: Hybrid  
Language: English is required, French is an asset 
Additional Information: This role is currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Claims Portfolio Analytics (CPA) aims to provide insights to the Claims business unit to empower decision-making. CPA democratizes access to data and insights by providing tools to Claims leader and staff (dashboards, etc.) and supports (and teaches) data storytelling as well as data visualizations. CPA provides tactical consulting to Claims management on prioritization as well as project and intervention planning, including goal/target evaluation/setting (financial and operational).

As an Associate Data Analyst, you actively contribute to various initiatives by analyzing data to solve business problems and providing valuable insights working with guidance, applying metrics to enable descriptive and diagnostic analysis.  You will also apply recommended methods and critical thinking, perform analysis, deliver analytic solutions, and communicate findings to colleagues and managers in an effective manner.

How you will create impact:

• Perform descriptive and diagnostic analysis using appropriate methods with support of manager and/or senior peers (ex: regression, cohort analysis, cluster analysis, A/B testing).
• Apply metrics to enable descriptive analysis and diagnostic analysis with guidance from manager and/or senior peers.
• Work closely with stakeholders to gather and document requirements with guidance from manager and/or senior peers.
• Extract, clean, reconcile and prepare the data required for the analysis.
• Have functional knowledge in key programming tools (SQL, R, Python, Excel).
• Communicate findings to colleagues and your manager in an effective manner.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

• You have up to 2 years of experience in Data Analytics or another related field.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.
• You have a Bachelor’s Degree in Actuarial, Mathematics, Statistics, Computer Science, or any other relevant field.
• Having a Master’s degree and ACAS or FCAS designations are considered an asset.
• You have functional knowledge and understanding of: Data analysis, Programing/tools, Modelling techniques, Data warehouse/data management, Research, Architecture/design.
• You have experience solving routine problems using existing procedures and standard practices.
• Basic experience with following technologies is required: SQL.
• Strong communication, time management, problem solving and attention to detail skills.

What you need to know:

• You will be required to adhere to our hybrid work model as outlined by Claims guidelines.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you? 

• A comprehensive total rewards package, including competitive salary, bonus, pension, and benefits.
• Training and development opportunities to grow your career with one of Canada’s Best Employers.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.