Cloud DevOps Engineer (Observability Platforms)

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. 
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Main Responsibilities:

• Design, deploy, and manage cloud infrastructure and advanced log management platforms, leveraging Elastic Stack and Cribl.
• Develop and implement Infrastructure as Code (IaC) and configuration management.
• Automate log ingestion, processing, and analytics workflows.
• Design, develop, and enhance Continuous Integration and Continuous Delivery (CI/CD) pipelines.
• Design cost-effective solutions and services, ensuring that value is measured, tracked, and realized at key delivery points.
• Advise on log data strategy, ingestion optimization, and platform performance.
• Develop tools and processes to improve team workflows and customer experience, including dashboards, alerts, and observability automation.
• Document products, processes, and tools with a high degree of clarity and quality.
• Support software engineers in aligning with the software delivery lifecycle and DevOps best practices.
• Maintain effective communication with cross-functional teams, serving as a key stakeholder in project decisions.
• Stay current with cloud computing trends and observability technologies, offering strategic recommendations.

Qualifications:

• 5+ years of experience with log management tools such as Elastic Stack and Cribl; experience with Splunk is a plus.
• 5+ years of hands-on experience designing, deploying, and managing solutions in Microsoft Azure for medium to large-scale applications.
• 5+ years of experience administering Windows or Linux server environments, with a strong focus on Linux in Azure-based infrastructures.
• Advanced proficiency with at least two of the following languages: Bash, Python, JavaScript, Go, NodeJS, Java. Experience scripting for log pipeline automation is a strong plus.
• Expertise in automation using tools like Ansible, Terraform, or Azure Resource Manager (ARM) templates; PowerShell scripting experience is a plus.
• Proficiency with container technologies such as Docker and Kubernetes (particularly Azure Kubernetes Service – AKS); OpenShift experience is a bonus.
• Familiarity with serverless and event-driven architectures in Azure, including Azure Functions and Event Grid.
• Proven track record of building, optimizing, and scaling CI/CD frameworks, especially using Azure DevOps.
• Deep understanding of security and networking principles in a cloud-native Azure environment.
• Experience working in an Agile, fast-paced DevOps environment; familiarity with SAFe and Azure DevOps Boards is a plus.
• Strong analytical and problem-solving skills with a proactive troubleshooting approach.
• A curious, innovative mindset with a willingness to explore and implement new technologies.
• Ability to deliver excellent customer service, collaborate effectively with peers, and build trust across teams.
• Strong written and verbal communication skills for effective cross-functional collaboration.
• Degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Fluent in English.

Why choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.
Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What’s in It for You?

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.
Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.
Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.
Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.
Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.
Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.
*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter.

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#LI-MERKLE #LI-SOFI

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