Data Scientist

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the Role

In the role of Data Scientist, you will report to the Director of Machine Learning and Data Science. We are considering applicants for the location(s) of Los Angeles, CA or San Francisco. We are looking for a passionate Data Scientist to join our team, working with Senior Data Scientists and Machine Learning Engineers to enhance our suite of machine learning and AI-driven models and services. You will focus on critical areas such as churn and winback predictions, predictive lifetime value (LTV), financial forecasting, title- and catalog-level KPI forecasting (e.g., acquisition, viewership), high-value action analysis in subscriber lifecycle management, and recommendation systems. You will bring a foundation in statistical and machine learning fundamentals, coupled with expertise in modern data science tech stacks, to lead impactful solutions for both consumer-facing and partner-oriented programs.

Core Responsibilities

• Develop and implement new models or enhancements to drive innovation in predictive analytics and personalized user experiences.
• Analyze large-scale datasets to uncover insights, identify trends, and inform model development and optimization.
• Apply statistical and machine learning techniques to solve complex business problems and improve model performance.
• Work with modern data processing tools, modeling frameworks, MLOps pipelines, and cloud infrastructure to ensure efficient and scalable workflows.
• Partner with cross-functional teams, including Machine Learning Engineers, AI Engineers, and Platform/Software Engineers, to integrate models into production environments.
• Document methodologies, experiments, and findings to support team collaboration and knowledge sharing.
• Stay current with advancements in data science, machine learning, and related technologies to bring modern approaches to our solutions.

About You

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Mathematics, or a related field.
• 2+ Years of experience with statistical and machine learning fundamentals and their practical applications.
• 2+ Years of experience in developing and optimizing machine learning models for predictive analytics, forecasting, or recommendation systems.
• Hands on experience with Python and familiarity with data science libraries such as pandas, NumPy, scikit-learn, statsmodels, TensorFlow, or PyTorch.
• Experience with modern data processing tools (e.g., Apache Spark, SQL) and cloud infrastructure and services (e.g., AWS, Google Cloud, Databricks).
• Familiarity with MLOps practices and tools (e.g., Version Control, Pipelines, Containerization, and Orchestration) for model testing, deployment and monitoring.

About the Team

You will join an interdisciplinary team of Data Scientists, Machine Learning Engineers, and AI Engineers, united by a passion for leveraging data and ML/AI to create transformative solutions. Our team delivers both consumer-facing product features that enhance the streaming experience for millions of users and stakeholder-oriented solutions that empower internal teams with actionable insights. From building personalized recommendation systems to developing innovative tools like our stakeholder-facing chatbot, we combine cutting-edge machine learning, robust data pipelines, and advanced AI to drive impact across the organization. Collaboration, creativity, and a commitment to excellence define our team's culture as we work together to push the boundaries of what's possible in streaming and data-driven decision-making.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Los Angeles, CA$104,333—$130,416 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.