Business Data Analyst Trainee

Company Description

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions.

Generix Group creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix Group provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.

Job Description

As a Business Data Analyst Trainee, you will be responsible for collecting and analyzing data produced by the Support and Incident Management process on a global scale. Your mission is to explore and interpret the data to obtain useful business insights.

MAIN RESPONSABILITIES 

- Collect and organize data from tools such as ServiceNow, FCC (Call center) 

- Create and improve existing reports, ensuring accuracy and clarity in both monthly and weekly indicators.

- Explore, analyze and visualize data to identify relevant trends and insights.

- Collaborate with teams to understand requirements and translate needs into data-driven solutions.

- Work comfortably with databases and Dashboards, and contribute to their continuous improvement.

Qualifications

- Academic Qualifications: Degree in Computer Science, Mathematics or similar;

- Must have eligibility for IEFP Internship

- Solid mathematical and statistical knowledge;
- Knowledge of programming languages ​​is an advantage;
- Proficiency in Pack Office (Excel, Power point, Word...)
- Ability to communicate fluently in English, both verbally and in writing. French would be an advantage;
- Ability to demonstrate rigor, organization, reactive and analytical spirit.

Additional Information

- Excellent work conditions and environment (Centro Empresarial Lionesa).

Generix is committed to build an inclusive environment, in which diversity and equity are truly part of our culture, so all our positions are open to people with disabilities.

Generix will process your personal data in the context of your application. You have the right to access, correct, delete and object to information about you. For this, please send your request to dpo@generixgroup.com. For more information, please see the Privacy Policy available at www.generixgroup.com.

For more information, please check our website: www.generixgroup.com/pt