AI/ML Engineer

A rewarding career at HID Global beckons you! We are looking for an AI/ML Engineer , who is responsible for designing, developing, and deploying advanced AI/ML solutions to solve complex business challenges. This role requires expertise in machine learning, deep learning, MLOps, and AI model optimization, with a focus on building scalable, high-performance AI systems. As an AI/ML Engineer, you will work closely with data engineers, software developers, and business stakeholders to integrate AI-driven insights into real-world applications. You will be responsible for model development, system architecture, cloud deployment, and ensuring responsible AI adoption. We are a leading company in the trusted source for innovative HID Global Human Resources products, solutions and services that help millions of customers around the globe create, manage and use secure identities.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

LinkedIn:  www.linkedin.com/company/hidglobal/mycompany/

About HID Global, Chennai

HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 3,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.

HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai) over 200+ Engineering Staff. Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore.

Physical Access Control Solutions (PACS)

HID's Physical Access Control Solutions Business Area:

HID PAC’s Business Unit focuses on the growth of new clients and existing clients where we leverage the latest card and reader technologies to solve the security challenges of our clients. Other areas of focus will include authentication, card sub systems, card encoding, Biometrics, location services and all other aspects of a physical access control infrastructure.   

Qualifications:-

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Roles & Responsibilities:

• Design, develop, and deploy robust & scalable AI/ML models in Production environments.
• Collaborate with business stakeholders to identify AI/ML opportunities and define measurable success metrics.
• Design and build Retrieval-Augmented Generation (RAG) pipelines integrating vector stores, semantic search, and document parsing for domain-specific knowledge retrieval.
• Integrate Multimodal Conversational AI platforms (MCP) including voice, vision, and text to deliver rich user interactions.
• Drive innovation through PoCs, benchmarking, and experiments with emerging models and architectures.
• Optimize models for performance, latency and scalability.
• Build data pipelines and workflows to support model training and evaluation.
• Conduct research & experimentation on the state-of-the-art techniques (DL, NLP, Time series, CV)
• Partner with MLOps and DevOps teams to implement best practices in model monitoring, version and re-training.
• Lead code reviews, architecture discussions and mentor junior & peer engineers.
• Architect and implement end-to-end AI/ML pipelines, ensuring scalability and efficiency.
• Deploy models in cloud-based (AWS, Azure, GCP) or on-premises environments using tools like Docker, Kubernetes, TensorFlow Serving, or ONNX
• Ensure data integrity, quality, and preprocessing best practices for AI/ML model development.
• Ensure compliance with AI ethics guidelines, data privacy laws (GDPR, CCPA), and corporate AI governance.
• Work closely with data engineers, software developers, and domain experts to integrate AI into existing systems.
• Conduct AI/ML training sessions for internal teams to improve AI literacy within the organization.
• Strong analytical and problem solving mindset.

Technical Requirements:

• Strong expertise in AI/ML engineering and software development.
• Strong experience with RAG architecture, vector databases
• Proficiency in Python and hands-on experience in using ML frameworks (tensorflow, pytorch, scikit-learn, xgboost etc)
• Familiarity with MCPs like Google Dialogflow, Rasa, Amazon Lex, or custom-built agents using LLM orchestration.
• Cloud-based AI/ML experience (AWS Sagemaker, Azure ML, GCP Vertex AI, etc.).
• Solid understanding of AI/ML life cycle – Data preprocessing, feature engineering, model selection, training, validation and deployment.
• Experience in production grade ML systems (Model serving, APIs, Pipelines)
• Familiarity with Data engineering tools (SPARK, Kafka, Airflow etc)
• Strong knowledge of statistical modeling, NLP, CV, Recommendation systems, Anomaly detection and time series forecasting.
• Hands-on in Software engineering with knowledge of version control, testing & CI/CD
• Hands-on experience in deploying ML models in production using Docker, Kubernetes, TensorFlow Serving, ONNX, and MLflow.
• Experience in MLOps & CI/CD for ML pipelines, including monitoring, retraining, and model drift detection.
• Proficiency in scaling AI solutions in cloud environments (AWS, Azure & GCP).
• Experience in data preprocessing, feature engineering, and dimensionality reduction.
• Exposure to Data privacy, Compliance and Secure ML practices

Education and/or Experience: 

• Graduation or master’s in computer science or information technology or AI/ML/Data science
• 3+ years of hands-on experience in AI/ML development/deployment and optimization
• Experience in leading AI/ML teams and mentoring junior engineers.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal