Software Engineer II, Communications

Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
About the team:
As an Engineer II on the Communications team, you will help us fulfill this mission by applying your strong technical and analytical skills to develop and extend our communication platform supporting millions of communications daily. You will work with a variety of communication channels and channel vendors to optimize communication delivery. You will also work closely with our product and data science team to contribute to our proprietary outreach strategy. 

Work-Life Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement

Summary / Daily Responsibilities:

• On a daily basis, an Engineer II deals with a wide variety of tasks depending on the team they are in: streaming and microservices, A/B testing, data modeling and delivery, and internal tool building. Regardless of the daily tasks, the focus is on delivering high-quality, high-maintainability code. At this stage, they are honing their technical skills and may begin to explore beyond their immediate tech stack, delving into stack-agnostic patterns and architectures. They are starting to contribute to the team by not only completing tickets but also helping brainstorm new ideas, flagging inefficiencies, and influencing how the team does its work.
• Writes high-quality, clean, concise, well-tested code
• Builds highly scalable distributed services with some guidance from senior staff
• Gets involved in documentation such as code docs, wikis, release plans, etc.
• Contributes to architecture and/or implementation decisions within the team
• Participate in the 24/7 on-call rotation, providing timely response and resolution to production issues.

Qualifications:

• Bachelor’s degree or equivalent experience with 2-5 years of relevant experience.
• Understands system architecture and programming paradigms; learns new technical areas and ships code independently.
• Proficient in a codebase area (e.g.,back-end, service) and with Golang, and/or Python.
• Demonstrates continuous learning, improvement, and the ability to suggest/implement technical solutions.
• Communicates assumptions, opportunities, risks, and complex systems to diverse audiences.
• Scopes/estimates stories, communicates limitations, and manages time off effectively.
• Owns/delivers tasks, understands domain scope, and handles production issues.
• Self-directs work, gathers context, and considers code observability, maintainability, and efficiency.
• Documents/refactors code and follows standards/procedures.
• Collaborates with cross-functional teams, participates in recruiting, and engages in team activities.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.