OSS Technical Expert

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Are you an experienced professional looking for a unique opportunity in a national recognized and leading company? Are you always keeping up with the newest technologies and innovations? 

Rogers is seeking for a Senior System expert to lead the evolution of our network monitoring platforms. You’ll work alongside industry professionals who will support your overall personal and professional growth in the organization to achieve our goals. As a Technical Expert, you will participate in the evolution of our applications systems along with engaging in the delivery of high-quality software-based network monitoring solutions.

What you will do:

As a senior member of the Service Monitoring Systems team, you will lead the design, development, and deployment of advanced monitoring solutions across wireless and wireline technologies. You will play a key role in shaping the strategic direction of our monitoring platforms, driving innovation through software development, automation, and integration with both commercial and internally developed tools.

You will collaborate with cross-functional teams and external partners (e.g., Netscout, Gigamon, OpenText, Cisco, RCATSOne, Commscope, Witbe) to deliver scalable, high-performance monitoring systems that enhance network visibility, performance optimization, and incident resolution.

• Define and drive long-term vision, architecture and roadmap for network monitoring platforms.
• Integrate and administrate the different monitoring tools ensuring seamless interoperability and data flow.
• Lead the development of custom software solutions and automation frameworks.
• Mentor junior team members and support a culture of technical excellence and continuous improvement.
• Gather and translate internal client requirements and align them with the company strategic goals.
• Work closely with multidisciplinary teams to improve process efficiency and system performance.
• Implement methodologies specific to the software development lifecycle to design and deploy monitoring solutions aligned with business needs.
• Explore advanced technologies such as machine learning and AI to enhance network monitoring capabilities.

What You bring:

• Bilingual (French and English) to collaborate with colleagues on a national scale.
• A degree in computer science, computer engineering or equivalent experience.
• Strong software development skills with proficiency in languages on Python, Java and databases.
• Solid understanding of system architecture, APIs, databases (SQL/NoSQL), and operating systems (Linux/Windows).
• Experience with network monitoring tools and protocols; familiarity with SNMP, packet capture, etc.
• Proven ability to lead complex technical projects and deliver results in a fast-paced environment.
• Strong communication skills with the ability to simplify and articulate complex technical concepts.
• A passion for innovation, automation, and continuous learning in the fields of networking and software engineering.
• Experience with CI/CD pipelines, containerization (Docker/Kubernetes), and cloud-native technologies is a plus.
• A team-oriented approach, thriving in a diverse and collaborative environment.

What We Offer: 

Hybrid model in our Montreal office located in the heart of downtown Montreal, directly connected to the underground, the metro system, and the suburban trains.  As the second largest building in Montreal, we are surrounded by a wide array of restaurants and shops as well. The campus is a shared space work environment with interactive spaces, quiet zones, and the newest technology to encourage collaboration and enable you to come up with the most creative and refreshing solutions. 

We offer constant support for your continuous growth and development, offering opportunities to move throughout the company initiatives and business priorities.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Systems Administration
Requisition ID: 325370

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology