Manager, Personalisation & Data Analytics

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To manage foundational aspects for the Personalisation capability in country with a primary focus on insights and direct campaigns. To support the design, development, and execution of client conversation portals, enabling the banker to have contextually relevant and meaningful conversations with clients. Provide insights and analytics and leverage from the design and delivery of personalised client conversations for Personal & Private Banking clients, to be executed via direct campaigns.

Qualifications

Type of Qualification: First Degree
Field of Study: Mathematical/Computer Sciences
Type of Qualification: First Degree
Field of Study: Mathematical/Computer Sciences

Experience Required
Personalisation, PPB
Personal and Private Banking
1-2 years
Experience in a customer insights & analytics environment with experience in translating data into insights and translating the derived insights into actionable customer conversations delivering both customer and commercial outcomes.

3-4 years
Experience in deep quantitative, analytics, and modelling environments with proven track record on delivering both customer and commercial outcomes.

Additional Information

Behavioural Competencies:

• Articulating Information
• Directing People
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Interacting with People
• Making Decisions
• Managing Tasks
• Producing Output
• Pursuing Goals
• Taking Action
• Team Working

Technical Competencies:

• Economic Capital Management
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking