Data Scientist

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Data Scientist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is looking for a Data Scientist to help us scale and increase our impact. You will use data to drive insight into the product and business with a focus. The ideal candidate would have experience analyzing large and complex data sets related to web products. You'll be doing plenty of experiment design and post-hoc analysis to support product improvements and business decisions.

What will you do?

• Get insight from an enormous amount of data, and take a proactive role partnering with the product team in identifying and exploring data-driven ideas for improving our products
• Collaborate with the product and development teams to define metrics, evaluate performance, and support data-informed decision-making
• Monitor key business and product metrics, share actionable insights, and help drive strategy and prioritization

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 1+ years of experience in a data science role or relevant internships, ideally applying analytical skills to real-world problems
• Degree in a quantitative discipline such as Statistics, Math, Economics, or Operations Research
• Experience working with data from web or product environments
• Proficiency in SQL
• Hands-on experience with data analysis and statistical methods through work, internships, or academic projects
• Strong grasp of core analytical concepts and ability to apply them to ambiguous problems
• Clear and thoughtful communicator, with a desire to keep improving how complex ideas are shared across different audiences

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $115,000 - $145,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.