Staff Software Engineer

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce is seeking a highly skilled and experienced Staff Engineer to join our team. In this pivotal role, you will be instrumental in designing, developing, and maintaining large-scale distributed systems, while also playing a key part in integrating cutting-edge AI technologies into our current and future products. You will leverage your deep technical expertise to solve complex problems, drive technical excellence, and mentor other engineers.

What You’ll Do:

• Lead the design, development, and evolution of scalable, reliable, and high-performance distributed systems

• Drive initiatives to integrate AI technologies, including machine learning models and GenAI solutions, into our existing and future products

• Collaborate closely with product managers and other engineering teams to translate business requirements into technical solutions

• Provide technical leadership and mentorship to junior and mid-level engineers, fostering a culture of continuous learning and improvement.

• Conduct in-depth code reviews, ensuring adherence to best practices, quality standards, and system performance

• Identify and address performance bottlenecks, scalability challenges, and system reliability issues

• Stay abreast of the latest advancements in distributed systems, cloud technologies, and artificial intelligence, and advocate for their adoption where appropriate

Who Are You:

• 10+ years of coding experience in one or more server-side languages (e.g., Python, GoLang, Java, Scala, PHP)

• Proven experience in architecting, building, and maintaining large-scale distributed systems

• Strong understanding of distributed system concepts, including consensus, consistency, and fault tolerance

• Experience with cloud platforms (AWS, GCP, etc) and microservices architecture

• Solid experience with SQL, in-memory storage, and other data storage solutions

• Familiarity with modern AI infrastructure (e.g., vector databases, model orchestration tools, inference frameworks, cloud-native ML workflows) is preferred

• Experience building product solutions with LLMs and GenAI technologies is highly desirable

• Strong problem-solving and debugging skills

• Excellent communication, collaboration, and leadership skills

The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Diversity, Equity, and Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.

BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.