Analytics Manager, Property and Casualty Claims

We are seeking a highly motivated and experienced Analytics Manager to lead our P&C Claims analytics team. This critical role will be responsible for transforming our claims organization from a reactive reporting environment to a proactive, insights-driven powerhouse. The ideal candidate will have a deep understanding of P&C claims data, strong analytical skills, and proven leadership abilities. This individual will manage a team of analysts, drive deep and actionable analysis, develop predictive models, and collaborate with key stakeholders across the organization to drive strategic decision-making. 

Responsibilities: 

• Lead and mentor a team of claims analytics and professionals of varying experience levels. 

• Oversee all areas of claims analysis, including claims efficiency, operational metrics analysis, actuarial-claims analysis, and data science efforts. 

• Develop and implement a strategic vision for claims analytics, moving the organization from reactive reporting to proactive insights. 

• Analyze claims operational metrics, linking results to broader performance on both a micro (by coverage) and macro (overall claims loss ratio/expense ratio) level. 

• Develop and own predictive models to support claims management, reserving, and other key functions. 

• Collaborate closely with Claims and Actuarial leadership to understand their needs and deliver impactful analyses. 

• Prioritize and manage a high volume of requests from multiple stakeholders, ensuring that the team's analytical efforts are focused on the most critical initiatives. 

• Present findings and recommendations to senior management in a clear and concise manner. 

Qualifications: 

• Bachelor's degree in a quantitative field (e.g., statistics, business, mathematics, etc.). Master's degree preferred but not required. 

• Extensive experience in analytics within the P&C insurance industry, preferably personal lines auto analytics. 

• Deep expertise in SQL, Excel, and Tableau. Proficiency in R or Python is a plus. 

• Proven ability to manage and mentor a team of analysts. 

• Strong analytical, problem-solving, and communication skills. 

• Ability to work independently and manage multiple projects simultaneously.  

Perks and Benefits: 

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free onsite gym at our Boston Location
• Tuition Reimbursement 
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Convenient location directly across from South Station and Pre-Tax Commuter Benefits

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”