Senior Site Reliability Engineer

About Us  

Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level, accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements, even in courtrooms.  

Who Are We Looking to Add to Our Team?

We’re looking for a hands-on, high-agency Site Reliability Engineer to help shape and scale the reliability layer of our stack. You'll own the release pipeline end-to-end — managing daily releases, weekly deploys, and hotfixes — while also automating infrastructure, monitoring systems, and GitHub workflows. This is a software engineering role, deeply embedded in DevOps culture, with significant autonomy and direct impact on the pace and safety of our shipping process.

You’ll work closely with engineers, product leads, and company leadership to ensure uptime, speed, and confidence in every deploy.

What You’ll Do

• Own Deployments: Lead our release and deployment process — from daily rollouts to weekly deploys and hotfix coordination. Build safe, repeatable, and observable workflows.
• GitHub Operations: Manage GitHub branching strategies, pull request flows, merge policies, and GitHub Actions. Set and enforce collaboration standards for the engineering team.
• Infrastructure & Monitoring: Build and maintain resilient AWS-based infrastructure. Set up and manage observability tools (logs, metrics, traces), configure alarms, and be the first responder for incidents. Triage, escalate, or resolve based on impact.
• Automation & Internal Tooling: Write scripts, services, and automations that reduce friction and improve deployment confidence. Using AI tools to generate code is encouraged and expected — you'll be comfortable guiding, adapting, and integrating AI-assisted outputs into production workflows.
• Software Development: You’ll contribute code when needed — whether that’s building internal tools, improving system reliability, or unblocking a deploy. This is not a sprint-based role, but strong software fundamentals are key to success.
• Support Global Teams: Work off-hours as needed to unblock offshore teams and maintain deployment velocity across time zones.

You’re a Great Fit If You:

• Have 3–6+ years in SRE, DevOps, or infrastructure roles with production ownership.
• Started your career in software development — and still enjoy writing code.
• Are fluent in or at least familiar with Bash, Python, TypeScript, and Postgres SQL.
• Are a confident AWS operator and know your way around EC2, Lambda, RDS, IAM, and VPCs.
• Have strong experience with GitHub workflows, including GitHub Actions and release automation.
• Are comfortable using AI tools (Claude, ChatGPT, etc.) to generate code — and have the skill to audit and adapt that code to meet production standards.
• Are familiar with CI/CD principles and enjoy owning the full deployment lifecycle.
• Are comfortable being on-call and understand how to design systems for both speed and safety.
• Can operate with a high level of autonomy in fast-moving, ambiguous environments.

Compensation

The base salary range for this position in Seattle is $168,000 – $220,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience.  

Why Join Us? 

As a Series-B startup, joining Supio means becoming a vital contributor to our success, where your ideas and efforts will directly shape our products, company culture, and long-term vision. We're in an exciting phase of scaling, presenting opportunities for both company and career growth as we expand our market presence and develop new features and services. 

Benefits & Perks 

Supio offers an extensive benefits package and perks which include: 

• Health insurance: medical, dental, and vision 
• 401k
• Flexible paid time off (PTO) and company-paid holidays 
• Monthly commuter subsidies
• DoorDash subsidies for breakfast and dinner

E-Verify Participation Notice  

Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration. 

Equal Employment Opportunity (EEO) Statement 

Supio is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.