Data Analyst, CAR-T Commercial Operations & Analytics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is recruiting for a Data Analyst, CAR-T Commercial Operations & Analytics, located in Horsham, PA.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Data Analytics Lead, CAR-T Ops & Analytics is accountable for the continued delivery of real-time, recurring, and ad hoc CARVYTKI® data for specific stakeholders and use cases. This position will be responsible for providing stakeholders with customer-specific trends and to document shifts in customer behavior based on specific operational actions the team is taking.

 Key Responsibilities

• Connects quantitative metric-driven insights and qualitative field insights to drive actionable wins for customers

• Completes recurring reporting needs for stakeholder teams including field-facing and internal teams

• Fulfills ad hoc data requests from key stakeholders in compliance with data governance

• Supports reporting and implementation plans for new analytical dashboards and tracks metrics for usage and impact

• Engages proactively with stakeholders to understand customer needs and identify opportunities to solve problems through data analysis

• Improves, Optimizes and Maintains ad hoc data request process to ensure accurate and efficient fulfillment of requests

• Provide training and support for use of data dashboards and visualizations

• Assist with customer-specific metric reporting and behavioral trend analysis

• Lead and support initiatives to improve customer experience and metrics through data analytics.

• Through analysis of data, stakeholder feedback, and VoC, identify opportunities and present findings to drive operational improvements

This is not a comprehensive listing of job functions. Other tasks may be assigned, as needed.

Qualifications:

• A minimum of a B.S. or B.A. degree is required.

• 3 years of business experience is required, with experience in the pharmaceutical industry preferred

• Able to understand key business questions and provide summarized answers using a variety of data analysis tools

• Ability to work as an individual contributor and team member is required.

• Experience in developing and deploying data analysis & reporting solutions

• Excellent digital literacy along with extensive experience in PowerPoint, Excel spreadsheets and pivot tables

• Experience building and maintaining stakeholder relationships

• Capable of prioritizing multiple projects and requests

• Excellent communication skills (written and oral)

• This position is based in Horsham, PA and requires up to 10% travel

• Prior healthcare marketing and/or customer-facing experience is preferred

• Prior experience working with/within Salesforce applications is preferred

• Proficiency with Tableau is preferred

This role reports to the Senior Manager, CAR-T Commercial Operations & Analytics.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.