Senior Architect - Platform Engineering

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary:

Iron Mountain InSight is a cutting-edge AI enablement platform that applies industry leading ML, including custom models, to classify and extract entities from unstructured content (Document Images, Audio and Video files, other data files and sources).

The Principal Architect is responsible for leading the architecture team to provide end-to-end optimal cost effective solutions for new product features and customer-driven requirements.  Works closely with multiple internal Iron Mountain teams to develop detailed solution designs.  Continuously improving tools and the processes to deliver solutions.

Essential Job Functions:

• Ability to build, maintain, and lead a team of senior software engineers and architects to create solutions for new and existing product features requirements and customer solutions. 

• Work directly with customers and/or product management to understand application and cloud architectural requirements, which include functional, security, integration, and performance requirements.

• Identify risks, assumptions, and mitigation strategies associated with the different elements of solution design and architecture.

• Provide input into project implementation plans.

• Assist in troubleshooting major issues encountered with the implementations and/or newly developed product features.

• Utilize design thinking methodologies and processes to facilitate development of solution design and architecture.

• Coach and mentor Insight engineering team members.

• Work with Insight product management and other Insight team members on existing features and future roadmap items.  

• Participate/Lead design and solution discussions with various Iron Mountain partner vendors. 

• Stay current on various Cloud, AI/ML, Content Services, RPA, and BPM practices/technologies. 

• Analyzes and resolves issues; Escalates issues to senior management when required.

• Support and promote Iron Mountain core values.

• Oversight of design and delivery of effective solutions for InSight customers.

• Responsible for the transition of the implemented features to account management and L3 support.

• Responsible for guiding the InSight technical implementation team on end-to-end solutions. 

• Responsible for identifying, resolving, and when necessary, escalating any issues that may be impeding the success of the project.

• Responsible for team management, including setting goals, evaluating performance, and building a strong talent pool.

Skills:

• Strong technical background and understanding of enterprise solutions including networking, storage, hardware, and software layers. 

• Strong understanding of Cloud Technologies and solutions .  

• Strong understanding of Machine Learning and AI techniques, including usage of cognitive services and open source models.

• Working knowledge of Agile frameworks

• Strong understanding of Electronic Content Management Systems and Business Process Management Systems.

• Proficient in 5 or more of the following technologies/languages

  • Python

  • J2EE

  • SQL 

  • BPMN

  • REST APIs

  • JSON/XML

  • Kubernetes

  • Computer Vision / NLP

• Strong research, analytical, and problem solving skills

• Strong verbal, interpersonal and written communication skills

• Ability to multitask and prioritize issues in a complex environment.

• Ability to participate and contribute in discussions related to ML/AI, ECM, BPM with various industry

•  leading vendors.

• Architecture certification (e.g. TOGAF, ZACHMAN) is a plus. 

Prior Work Experience:

• 10 plus years in software development and implementation in a matrix environment, utilizing various SDLC methodologies.

• 5 plus years of experience in design and solution of complex enterprise applications 

• 5 plus years working in agile software development environment. 

• 5 plus years progressive technical experience implementing enterprise digitization solutions involving data capture, business processing management, and enterprise content management.

• Experience in delivering solutions on Cloud platforms (GCP, Azure or AWS)

• EDUCATION REQUIRED

Bachelor’s / Master’s Degree in in Computer Science, Engineering, or similar education/experience