AI Platforms Product Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for the research, assessment and discovery of new opportunities to enrich internal tools and external customer experiences with more intelligence. Conducts internal and external research to deeply understand stakeholder needs and articulate problems for translation into technology solutions. This job requires leadership through influence and is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.

Job Description

Core Responsibilities 

• Understands, internalizes and articulates internal stakeholder and external customer needs throughout the product lifecycle. 

• Performs competitor, user, and technology research to create differentiated value for stakeholders with cutting-edge AI capabilities 

• Collaborates closely with delivery team to craft actionable product requirements that drive key outcomes for the business 

• Assesses and concisely communicates value and risks of new product initiatives to develop and defend POV for product features/benefits. 

• Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable). 

• Exercises critical thinking; examining the opportunity set, asking "why", and evangelizing a product roadmap that supports the business. 

• Consistent exercise of independent judgment and discretion in matters of significance. 

• Other duties and responsibilities as assigned. 

 

Required Skills 

• User-centric - you can step into the shoes of stakeholders to understand and articulate their problems 

• Critical thinking - you can decompose a problem into components and work systemically toward a solution 

• AI understanding and enthusiasm - you have a passion for AI, an understanding of basic concepts, and a thirst to learn more about the technology and its applications 

• Analytics - you have a respect for data and can identify when data can help make a decision and where to source it 

• Collaboration - you have the most important skill for any Product leader - clear, concise, tailored written and oral communication 

• Growth mindset - you are hungry to learn and adapt to new findings and developments as the environment demands 

 

Preferred Experience 

• Delivering products powered by Artificial Intelligence/Machine Learning (AI/ML) and Large Language Models (LLMs), 

• Designing and executing A/B testing strategies within products, leveraging data-driven insights to significantly impact product outcomes. 

• Product positioning and value proposition articulation in support of GTM activities 

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

• Learn more at jobs.comcast.com/life-at-comcast/benefits

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Comcast is an EOE/Veterans/Disabled/LGBT employer.

• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Skills

Analytics, Customer Experience (CX), Product Management, Stakeholder Relationship Management, User Research

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.